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Old 01-11-2010, 11:10 PM   #11 (permalink)
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Rome has amazing customer service. Apart from the recall, if that was another type of binding they generally will not hesitate to send you new parts. They sent me a new set of heel cups when I was a year out of warranty.
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Old 01-12-2010, 08:39 PM   #12 (permalink)
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Just to provide some conclusion to the original post:

Went to the Alpine Shop in Kirkwood, MO today to return the Rome United's. Apparently Rome was trying to get into contact with me, but I've been gone a lot recently so that might be why we never connected. If I understood the employee right, it sounds like Rome had some "upgraded" Uniteds to use as replacements, but not nearly enough, so I just got store credit. I decided to just go with some Ride EX bindings, since I figure that manly metal is better than pansy plastic. Cost 5 cents less too :P
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Old 01-12-2010, 08:43 PM   #13 (permalink)
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good choice, EX>>>>>United. Only Rome's Arsenal/390/Targa binding lineup is worth a lick
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