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post #11 of 34 (permalink) Old 01-17-2010, 04:55 PM
Waist Deep
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thats really too bad about the cheep plastics, i do love the bindings, i think ill give em another go around after i get the new base (if) put em through hell and see if its goin to happen again lol
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post #12 of 34 (permalink) Old 01-18-2010, 12:16 AM
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Originally Posted by extra0 View Post
It's not one in a million. It's a well documented problem with rome's cheap china plastic. Something's wrong with QC.
Link? You've mentioned about the cheap plastics twice now but haven't provided any other sources than your experience. I'm not totally doubting you, but your issue was with the highback and the OP's is with the base plate...not exactly the same thing, but not completely different. Anyhow, since I'm considering buying 390s in the off-season, a link would be much appreciated.

And OP, let us know how things go with Rome CS and with the replacement base plates.
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post #13 of 34 (permalink) Old 01-18-2010, 01:31 AM
Waist Deep
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well put, and i will, its allllmost monday lol.. no weekend riding for me
post #14 of 34 (permalink) Old 01-18-2010, 06:59 AM
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Just to add: I am sure it isn't one in a million because there is no way Rome shipped a million combined units...even over a couple of years I would guess. Second as to the cheap China plastics...China doesn't use different plastic than we use here in the US and in fact because more companies have Chinese companies do their injection molding than have US companies do it, a Chinese source can often give superior quality at a better price if the volume is right. The problem is an engineerig one, was the correct plastic choosen for the application and is the design strong enough in the area in question. If there is a high falure rate on these parts then I would say the answer to those questions is no. That or there was a manufacturing issue with a run of base plates and poor QC by either (or both) the molder and Rome.

One thing I would be interested in seeing (but I know we never will) would be the rate of breakage of the white base versus the black (or any other colors out there). I notice the OP has white...I have black...there could very well been an error in the selection or mixture of the different colors that changed the material properties of the white vs. the black that wasn't accounted for or tested or whatever by Rome engineering.

Anyway I will be keeping a closer eye than I should have to on my bindings...that is for sure.

Edit: Oh and to add one other note to this thread, Rome has recalled some of their bindings this year. The 2010 United models were recalled for safety reasons so there is some foundation for them having a serious issue.

Last edited by Grasschopper; 01-18-2010 at 07:26 AM.
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post #15 of 34 (permalink) Old 01-18-2010, 01:25 PM
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2010 United Binding Recall ? Important Safety Information | Rome Snowboard Design Syndicate 2010
Link to the safety recall. My Rome United's broke (crack around the heel baseplate and on the right side attachment on the front binding). I don't think Rome was ready to handle the scale of the recall, because they ended up telling the store to just give me credit back (no complaints on that, though).
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post #16 of 34 (permalink) Old 01-19-2010, 10:37 AM
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Targa Issue

Hey Waist Deep,

Sorry to hear about the issue with your Targa baseplate. If you can shoot an email over to warranty2@romesnowboards.com Justin will be able to take care of you.

We rarely ever check our account on this site, so if you have any questions on anything feel free to send an email over to ridercouncil@romesnowboards.com

-Ron
Rome SDS
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post #17 of 34 (permalink) Old 01-19-2010, 10:54 AM
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Nice that Rome posted some response. Sadly they didn't address the issue about the plastic.

OP, please let us know how this situation turns out and whether the new baseplate withstands your "testing"
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post #18 of 34 (permalink) Old 01-19-2010, 01:38 PM
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Quote:
Originally Posted by romesnowboards View Post
Hey Waist Deep,

Sorry to hear about the issue with your Targa baseplate. If you can shoot an email over to warranty2@romesnowboards.com Justin will be able to take care of you.

We rarely ever check our account on this site, so if you have any questions on anything feel free to send an email over to ridercouncil@romesnowboards.com

-Ron
Rome SDS
If I email Justin do you think that he'll refund my lift ticket...

Naw, I kid, I kid (unless you will ). Not happy bout the United's, but everything worked out fine when I had to return them.
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post #19 of 34 (permalink) Old 01-19-2010, 10:08 PM
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Hmm, i had justins email from a while back, I sent him the whole speel, aswell as the warranty page on romes site, pictures and all included i believe.. but i never heard back from him or the warranty depo.. Just hoping their insane busy or something lol

EDIT: If the rome dude happens to check this again, i do appericate the reply
post #20 of 34 (permalink) Old 01-19-2010, 11:26 PM
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Originally Posted by Waist Deep View Post
Hmm, i had justins email from a while back, I sent him the whole speel, aswell as the warranty page on romes site, pictures and all included i believe.. but i never heard back from him or the warranty depo.. Just hoping their insane busy or something lol

EDIT: If the rome dude happens to check this again, i do appericate the reply
If you bought them at the store and can go to it, just do that. I brought mine back to the store and they called up Rome and I got the exchange done that visit.
I have a feeling that they'll definitely respond if a store calls.
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