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Old 02-21-2010, 11:21 PM   #1 (permalink)
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Default Burton Triad broke high back

My Burton Triads broke its highback after seeing only about 60-70 hrs of use this season. About 40% slope and 60 % on the park. Is this normal or did I get a defect? I'm sooo F'in pissed. Good thing I have Rome 390's on the way
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Old 02-21-2010, 11:32 PM   #2 (permalink)
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How did it break? Normal riding or did you let the lift run over it?
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Old 02-21-2010, 11:37 PM   #3 (permalink)
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I would also like to know. I have Triad's and don't see how they could break.

If you have only had them for this season then send them in. Warranty claim.
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Old 02-21-2010, 11:50 PM   #4 (permalink)
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I'm pretty sure it didn't break during loading onto the lift because I'm pretty good about putting it down

I'm thinking it cracked when I landed doing some jumps. That's about the only hard impact type stuff I was doing...

So I got it from Sierrasnowboard back in december, will I be able to get a replacement?
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Old 02-21-2010, 11:53 PM   #5 (permalink)
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Post some pics, I don't see how a highback would break on just landing a jump, it would have to be one hell of a bad landing. Sounds like a lift issue.

I'm also running Triads.
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Old 02-22-2010, 12:18 AM   #6 (permalink)
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Here's some pics w/my crappy camera.
I'm almost 100% sure it wasn't the lift...

THe jumps I went on weren't even that big and didn't have any bad wipe outs.

The plastic on the does triads look pretty flimsy
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File Type: jpg IMG_2849.JPG (127.2 KB, 139 views)
File Type: jpg IMG_2846.JPG (120.8 KB, 114 views)
File Type: jpg IMG_2848.JPG (115.9 KB, 95 views)
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Old 02-22-2010, 12:22 AM   #7 (permalink)
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Interesting. Yeah, I have to agree. That doesn't look like damage from a lift. No scuff marks or anything.

Warranty claim.
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Old 03-05-2010, 11:27 AM   #8 (permalink)
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exactly the same thing happenned to me , same year triads too. let me know how hte warranty cliam goes
cheers
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Old 03-05-2010, 11:32 AM   #9 (permalink)
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friend had the exact same pair of triads...his didnt break on the outer edge....it broke within the "meshed" area...burton offered him malavita's...but he said no...so they just refunded him his money...took a while though
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Old 03-05-2010, 12:16 PM   #10 (permalink)
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Call Burton Rider Services at (800) 881-3138. A couple of weeks ago a buckle broke on my 2008 Cartel and they sent a free replacement, maybe they'll just send you a new highback.
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