Burton Triad broke high back - Snowboarding Forum

Hoons · 02-21-2010, 10:21 PM

My Burton Triads broke its highback after seeing only about 60-70 hrs of use this season. About 40% slope and 60 % on the park. Is this normal or did I get a defect? I'm sooo F'in pissed. Good thing I have Rome 390's on the way

linvillegorge · 02-21-2010, 10:32 PM

How did it break? Normal riding or did you let the lift run over it?

SchultzLS2 · 02-21-2010, 10:37 PM

I would also like to know. I have Triad's and don't see how they could break.

If you have only had them for this season then send them in. Warranty claim.

Hoons · 02-21-2010, 10:50 PM

I'm pretty sure it didn't break during loading onto the lift because I'm pretty good about putting it down

I'm thinking it cracked when I landed doing some jumps. That's about the only hard impact type stuff I was doing...

So I got it from Sierrasnowboard back in december, will I be able to get a replacement?

Deviant · 02-21-2010, 10:53 PM

Post some pics, I don't see how a highback would break on just landing a jump, it would have to be one hell of a bad landing. Sounds like a lift issue.

I'm also running Triads.

Hoons · 02-21-2010, 11:18 PM

Here's some pics w/my crappy camera.
I'm almost 100% sure it wasn't the lift...

THe jumps I went on weren't even that big and didn't have any bad wipe outs.

The plastic on the does triads look pretty flimsy

linvillegorge · 02-21-2010, 11:22 PM

Interesting. Yeah, I have to agree. That doesn't look like damage from a lift. No scuff marks or anything.

Warranty claim.

03-05-2010, 10:27 AM

exactly the same thing happenned to me , same year triads too. let me know how hte warranty cliam goes
cheers
cobes

jliu · 03-05-2010, 10:32 AM

friend had the exact same pair of triads...his didnt break on the outer edge....it broke within the "meshed" area...burton offered him malavita's...but he said no...so they just refunded him his money...took a while though

Rufus · 03-05-2010, 11:16 AM

Call Burton Rider Services at (800) 881-3138. A couple of weeks ago a buckle broke on my 2008 Cartel and they sent a free replacement, maybe they'll just send you a new highback.

02-21-2010, 10:21 PM	#1 (permalink)
Hoons Member Join Date: Dec 2009 Location: Baltimore, MD Posts: 80	Burton Triad broke high back My Burton Triads broke its highback after seeing only about 60-70 hrs of use this season. About 40% slope and 60 % on the park. Is this normal or did I get a defect? I'm sooo F'in pissed. Good thing I have Rome 390's on the way

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02-21-2010, 10:32 PM	#2 (permalink)
linvillegorge Veteran Member Join Date: Jul 2009 Location: Evergreen, CO Posts: 4,499	How did it break? Normal riding or did you let the lift run over it?

02-21-2010, 10:37 PM	#3 (permalink)
SchultzLS2 Senior Member Join Date: Jan 2010 Location: Chicago, IL Posts: 215	I would also like to know. I have Triad's and don't see how they could break. If you have only had them for this season then send them in. Warranty claim.

02-21-2010, 10:50 PM	#4 (permalink)
Hoons Member Join Date: Dec 2009 Location: Baltimore, MD Posts: 80	I'm pretty sure it didn't break during loading onto the lift because I'm pretty good about putting it down I'm thinking it cracked when I landed doing some jumps. That's about the only hard impact type stuff I was doing... So I got it from Sierrasnowboard back in december, will I be able to get a replacement?

02-21-2010, 10:53 PM	#5 (permalink)
Deviant Veteran Member Join Date: Dec 2009 Posts: 1,659	Post some pics, I don't see how a highback would break on just landing a jump, it would have to be one hell of a bad landing. Sounds like a lift issue. I'm also running Triads.

02-21-2010, 11:22 PM	#7 (permalink)
linvillegorge Veteran Member Join Date: Jul 2009 Location: Evergreen, CO Posts: 4,499	Interesting. Yeah, I have to agree. That doesn't look like damage from a lift. No scuff marks or anything. Warranty claim.

03-05-2010, 10:27 AM	#8 (permalink)
cobes Guest Posts: n/a	exactly the same thing happenned to me , same year triads too. let me know how hte warranty cliam goes cheers cobes

03-05-2010, 10:32 AM	#9 (permalink)
jliu Senior Member Join Date: Jan 2009 Location: Toronto Posts: 239	friend had the exact same pair of triads...his didnt break on the outer edge....it broke within the "meshed" area...burton offered him malavita's...but he said no...so they just refunded him his money...took a while though

03-05-2010, 11:16 AM	#10 (permalink)
Rufus Senior Member Join Date: Nov 2008 Location: California Posts: 418	Call Burton Rider Services at (800) 881-3138. A couple of weeks ago a buckle broke on my 2008 Cartel and they sent a free replacement, maybe they'll just send you a new highback.