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Old 10-05-2010, 01:45 PM   #21 (permalink)
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Join Date: Mar 2008
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Originally Posted by pailhead View Post
Is the highback really supposed to snap into place? When i got them i had to put force in order to unsnap it and lower it. I'm not sure if i'm supposed to look for a sweet spot like this.
What do you mean "unsnap it and lower it"? The highback should easily flip into place without force and sit flush with the heel loop.
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Old 10-06-2010, 12:54 AM   #22 (permalink)
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Join Date: Jan 2009
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The heel loop has a channel running in the middle of it. The high back has two linear teeth running along the part that should fit into the heel loop, when i raise the highback, it snaps into place (you can actually hear a click) and it stays there. I need to use some force to "unsnap" it, and lower it. That was definitely like that when i took them out of the box, possibly even worse, as one took a lot of pushing to unsnap.
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