First, sorry to hear you've been caused some frustration while trying to set up your new Targas. Do not fear, however, because we have a quick and easy solution for you. To explain the matter a bit more, our 2011 line of bindings have an increased tension between the ankle strap clamp and the ankle adjuster strap. We did this to eliminate the possibility of the strap falling off while riding. The clamp may be difficult to lock at first, but it will become easier to close with use. It's our best suggestion that if you are having trouble closing the clamp, to face the strap upside down (clamp facing down) and place it against the top of a table. By using the surface as leverage and pushing down on it, it will lock into place. The clamp does become less difficult to close after locking it once, making it easier to adjust the length of your ankle strap.
Feel free to get in touch with us if it's still giving you trouble. If you ever have questions, concerns, or just want to talk shred, hit us up with an email and we'll get back to you shortly.
- Justin @ Rome SDS
ridercouncil at romesnowboards dot com