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Old 12-27-2010, 08:16 AM   #11 (permalink)
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Originally Posted by Leo View Post
Mine has some minor chips and hell, I got a little tear in the right ankle strap's cushion. I can care less. They have an excellent warranty if I need to use it. Until then, I'm going to enjoy the heck out of my chipped, slightly torn, awesome pair of bindings.

Rome 390 Boss = super sick

Try putting your pants over the bindings. That might help with the paint chips a little
yah they are most def. the best pair of bindings I have ever used. Not to worried about wear and tear, but like I said before I read that Rome was pulling some of their bindings of the shelves so I was curious. Thanks dude
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Old 12-27-2010, 08:22 AM   #12 (permalink)
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Just an observation, but I find the 390 bosses to be highly glossy. I'm no paint expert, but it is my experience that anything that has a high gloss finish chips easily. Cars are the perfect example. There is a gaming computer company, Falcon, that uses this high gloss car paint finish on their towers. They are notorious for being super sexy, but highly prone to scratching and chipping.

I think this is the case with the bosses. They look super sexy with all that gloss, but paint durability took a hit. This was probably just an oversight on their part.
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Old 12-27-2010, 03:01 PM   #13 (permalink)
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it's the chemical reaction between the type of material that's the bindings are made out of to the paint...so i'm going to say that the painter had missed and skipped a step when painting it. for example. i used to paint front bumpers for import cars and they are slammed most of the time, which will get chips from rock easily. so before you paint you'd add a step which is an adhesive promoter paint/spray. it would be 10x stronger against chipping. it works for bumpers, it def. works for binders. someone missed a step!
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Old 12-27-2010, 03:08 PM   #14 (permalink)
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A Rome rep actually messaged me. They have AWESOME customer service. They said they have had some some issues regarding the paint and are treating it as a warranty issue. It does not seem like a huge wide spread ordeal, but just a heads up.
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Old 12-27-2010, 06:17 PM   #15 (permalink)
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A Rome rep actually messaged me. They have AWESOME customer service. They said they have had some some issues regarding the paint and are treating it as a warranty issue. It does not seem like a huge wide spread ordeal, but just a heads up.
Great. So now because some kid whinier than you made a bigger fuss about his pretty binders, Rome has to replace perfectly good bindings because of some scuffed paint.

And thanks to you, even more people know about it. This is the complete opposite of a warranty issue.
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Old 12-27-2010, 06:34 PM   #16 (permalink)
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Same thing happened to me after one day of easy riding and I emailed Rome to ask if this was normal. I told them if it was then no big deal I will just keep them, but they said it wasn't normal and shipped me new highbacks.
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Old 12-27-2010, 06:34 PM   #17 (permalink)
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Great. So now because some kid whinier than you made a bigger fuss about his pretty binders, Rome has to replace perfectly good bindings because of some scuffed paint.

And thanks to you, even more people know about it. This is the complete opposite of a warranty issue.
agreed. if anything the paint that has chipped off my 390 boss's makes them look even better, as if they have actually been USED because thats what they are meant for. to be USED
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Old 12-27-2010, 06:41 PM   #18 (permalink)
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Rome should probably pull their bindings for other reasons. Don't cry cause you got mocked for being superficial.
would you return your car after you bought it brand new and the paint started chipping off after 4 hours?

I would.
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Old 12-27-2010, 08:16 PM   #19 (permalink)
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Originally Posted by BurtonAvenger View Post
Rome should probably pull their bindings for other reasons. Don't cry cause you got mocked for being superficial.
Are they having quality control on important parts again? They're pretty good about warranties, but it still sucks to have your bindings crack on you after three days (Rome United's... joy).


I think the difference here is that we expect to use and abuse our equipment, so if the actual part that works is fine then anything else is superficial. I would agree it would be annoying, but I'm not sure I'd call them up about warranty other than to make sure the rest was ok. Most people expect to eventually be able to resell their car.
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Old 12-27-2010, 08:41 PM   #20 (permalink)
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Same thing happened to me after one day of easy riding and I emailed Rome to ask if this was normal. I told them if it was then no big deal I will just keep them, but they said it wasn't normal and shipped me new highbacks.
this is what happened to me...I am def. keeping them, chips or not. They offered to ship new highbacks out to me without me asking.
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