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Old 02-13-2011, 11:59 PM   #1 (permalink)
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Default Rome Targa problem/defect?

I just got my Targas and man they are awesome. So comfortable and great response. I went on 1 bunny trail while my buddy was learning then 2 green circles. We had to end the day because my buddy fell incorrectly and broke his right wrist in 3 places. I got all the stuff home and today I notice my bindings are missing a massive amount of paint on them. This is also happening on my girlfriends 390 bosses but not as bad. She went on the same trails I did though. I mean yea the paint doesnt matter and they still work amazingly but for the money spent youd think they would use quality paint. Has anyone heard of this issue or is it just the ones we got.
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Old 02-14-2011, 12:14 AM   #2 (permalink)
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That's just what happens to Rome bindings. Try not to notice it.
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Old 02-14-2011, 01:27 AM   #3 (permalink)
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Rome is known for using cheap paint on their newer bindings. They need to anodize their bindings like in the past.
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Old 02-14-2011, 01:34 AM   #4 (permalink)
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Ok I just wanted to make sure this wasnt a defect or sign of future problems or bad quality parts.
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Old 02-14-2011, 07:25 AM   #5 (permalink)
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Quote:
Originally Posted by CrossStealth View Post
Ok I just wanted to make sure this wasnt a defect or sign of future problems or bad quality parts.
So far, the paint chipping issue is only aesthetic. I have not had any problems with paint other than chipping so far.

If they get really ugly and you can't bare to look at it anymore, hit Rome up for replacement highbacks.
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Old 02-14-2011, 04:02 PM   #6 (permalink)
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While I was awaiting replies here I contacted Rome to see if it was a known issue and apparantly it is. They already have back up high backs waiting for whoever calls them. They shipped my parts out and sent me a tracking number. I didnt even have to ask for them. Excellent service for a great product!
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Old 02-14-2011, 05:35 PM   #7 (permalink)
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they do have awesome CS

Last edited by snowjab; 02-14-2011 at 05:42 PM. Reason: update
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Old 02-14-2011, 09:25 PM   #8 (permalink)
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You're lucky that's all that has happened. I didn't even get 30 days in before all the straps and highback 'padding' shredded on both bindings. Oh and this weekend the baseplate snapped; yeah that's right the METAL baseplate snapped clean through -- good thing I have some 8-year old plastic freestyle's standing by.

Took 4 weeks to get the replacements for the shredded straps and toe ramps and that was after multiple emails that went unaswered -- so if that's great CS, whatever. Hopefully I have a better experience getting the baseplate replaced but I'm not counting on it.

Anyways, hopefully you have better luck than I did. The only thing I can figure is I must not have abused them enough 'cuz all the park rats around here highly recommend them, but apparently they can't handle groomers or powder days.
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Old 02-15-2011, 10:10 AM   #9 (permalink)
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^^That's the very first time I've ever heard of anyone complanning about Rome's CS! I've dealt with John in their customer service department a couple times this year for my Targas and have had absolutely zero complaints. They even replaced a set of mounting disks and hardware that I lost FOR FREE!!!!

As for the binding quality, it's a lot better than most I've ridden in the past few years, and I beat the living HELL out of my bindings. I just bent the mounting tab on one of the toe ratchets on a bad landing and got the ratchet assembly replaced very quickly through John. The paint is chipping pretty bad on the right foot chassis and a bit on the highback, but I couldn't care less. It's purely visual, so who gives a crap?

Overall, HUGE props to Rome's CS so far this season. I'll definitely be riding Rome products in the future.
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Old 02-15-2011, 11:38 AM   #10 (permalink)
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Quote:
Originally Posted by UTSnowboarder View Post
You're lucky that's all that has happened. I didn't even get 30 days in before all the straps and highback 'padding' shredded on both bindings. Oh and this weekend the baseplate snapped; yeah that's right the METAL baseplate snapped clean through -- good thing I have some 8-year old plastic freestyle's standing by.

Took 4 weeks to get the replacements for the shredded straps and toe ramps and that was after multiple emails that went unaswered -- so if that's great CS, whatever. Hopefully I have a better experience getting the baseplate replaced but I'm not counting on it.

Anyways, hopefully you have better luck than I did. The only thing I can figure is I must not have abused them enough 'cuz all the park rats around here highly recommend them, but apparently they can't handle groomers or powder days.
Yea, your post is full of unbelievable mishap after mishap. Could be a fluke who knows? Took me all but 3 whole days to get my replacement straps and highbacks. Took less than 24 hours for a response to each one of my 10ish emails I sent.

And how are parkrats recommending a freeride binding like the Targa? 390/Boss maybe. I took the Boss out to Tahoe with me for some major pow riding and nothing broke. Took them out on Michigan icey groomers and nothing broke.

Some rubber started shredding and paint was chipping and had some issues with the ratchets, but nothing as severe as you. Again, could just be that you ended up with a defective pair.

Post a picture though, I'd like to see just how bad your bindings broke
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