Rome Targa 2011 heel hoop dented/warped by airport baggage handlers!?!? - Snowboarding Forum

borborygmii · 02-26-2011, 10:14 PM

I just got home flying from a vacation out West. I just found out one of my Rome Targa bindings now has a deformed heel hoop...totally bent out of shape...looks flat instead of round. Needless to say the heel cup doesn't fit properly into the heel hoop now.

My bindings were attached to my snowboard, and the board was in a padded ski bag.

The heel hoops on the Targas are solid metal. How the heck does someone damage metal bindings like this? Did they drop it from some insane height? Do airlines reimburse for this type of damage?

Thanks

DC5R · 02-26-2011, 10:28 PM

I don't know how this could've happened, but it'll be pretty tough for you to prove that the airline did this now that you've gotten the board home. Definitely file a grievance and see what comes out of it.

legallyillegal · 02-27-2011, 12:17 AM

shit happens, baggage handlers don't give a fuck

borborygmii · 02-28-2011, 10:07 PM

Quote:

Originally Posted by legallyillegal

shit happens, baggage handlers don't give a fuck

but apparently southwest does. they told me to bring in the banged up binding plus binding sales receipt in exchange for a full price check. i'll be flying them again for sure!

DC5R · 02-28-2011, 11:28 PM

Nice. Good to know for future reference.

onji · 03-01-2011, 12:11 AM

I'm shocked that that can happen to those bindings inside of a padded bag, the wankers! It's good to hear that at least one airline takes reponsibility for damaged luggage.

ckang008 · 03-01-2011, 05:30 AM

I am more interested in knowing how they made it flat haha! Can u post some pics? Thx

crispy5 · 03-01-2011, 08:12 PM

I'd like to see pics, too. You compress the metal enough, it should deform. Maybe it was caught in a hydraulic door or something that would compress it. Anyways, kudos to Southwest.

borborygmii · 03-01-2011, 08:58 PM

Quote:

Originally Posted by ckang008

I am more interested in knowing how they made it flat haha! Can u post some pics? Thx

sorry, son, SW already took custody of the damaged binding in exchange for a check! i forgot to take pics. :P

Triple8Sol · 03-02-2011, 12:41 AM

Wow, huge props to Southwest Airlines for handling that and making it easy.

02-26-2011, 10:14 PM	#1 (permalink)
borborygmii Member Join Date: Feb 2011 Posts: 71	Rome Targa 2011 heel hoop dented/warped by airport baggage handlers!?!? I just got home flying from a vacation out West. I just found out one of my Rome Targa bindings now has a deformed heel hoop...totally bent out of shape...looks flat instead of round. Needless to say the heel cup doesn't fit properly into the heel hoop now. My bindings were attached to my snowboard, and the board was in a padded ski bag. The heel hoops on the Targas are solid metal. How the heck does someone damage metal bindings like this? Did they drop it from some insane height? Do airlines reimburse for this type of damage? Thanks

02-27-2011, 12:17 AM	#3 (permalink)
legallyillegal -LIFETIME MEMBER- Join Date: Oct 2008 Location: fuck Snowboarding Posts: 4,446	shit happens, baggage handlers don't give a fuck __________________ THERE ARE SPECIFIC REASONS AS TO WHY I AM MORE LOCAL THAN YOU GOD IS DONUT

03-02-2011, 12:41 AM	#10 (permalink)
Triple8Sol Veteran Member Join Date: Nov 2008 Location: Seattle Posts: 3,686 Blog Entries: 1	Wow, huge props to Southwest Airlines for handling that and making it easy. __________________ 14 NeverSummer Proto HD . 13 Never Summer Cobra . 12 Gnu Rider's Choice C2PTX 13 Now IPO . 12 K2 Formula . 11 K2 Formula 13 NB x 686 580

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02-26-2011, 10:28 PM	#2 (permalink)
DC5R Veteran Member Join Date: Feb 2008 Posts: 1,610	I don't know how this could've happened, but it'll be pretty tough for you to prove that the airline did this now that you've gotten the board home. Definitely file a grievance and see what comes out of it.

02-28-2011, 11:28 PM	#5 (permalink)
DC5R Veteran Member Join Date: Feb 2008 Posts: 1,610	Nice. Good to know for future reference.

03-01-2011, 12:11 AM	#6 (permalink)
onji Senior Member Join Date: Jan 2011 Location: Sapporo Posts: 166	I'm shocked that that can happen to those bindings inside of a padded bag, the wankers! It's good to hear that at least one airline takes reponsibility for damaged luggage.

03-01-2011, 05:30 AM	#7 (permalink)
ckang008 Senior Member Join Date: May 2009 Posts: 186	I am more interested in knowing how they made it flat haha! Can u post some pics? Thx

03-01-2011, 08:12 PM	#8 (permalink)
crispy5 Member Join Date: Oct 2008 Posts: 66	I'd like to see pics, too. You compress the metal enough, it should deform. Maybe it was caught in a hydraulic door or something that would compress it. Anyways, kudos to Southwest.