Toe strap webbing coming off - Ride Bindings - Page 2 - Snowboarding Forum - Snowboard Enthusiast Forums
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post #11 of 22 (permalink) Old 12-22-2011, 05:03 PM
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ride's webbing is ass, their canadian customer support (k2) is ass, and the US support people forward my contact to the canadian support

good bindings, fuck k2

THERE ARE SPECIFIC REASONS AS TO WHY I AM MORE LOCAL THAN YOU


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post #12 of 22 (permalink) Old 12-23-2011, 07:16 AM Thread Starter
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So far Ride told me to contact a local dealer and the dealer will order them from Ride. I contacted the place where I purchased the bindings and I have yet to hear back from them. I was hoping Ride would just send me a pair of replacement straps. I will have to be patient.
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post #13 of 22 (permalink) Old 12-25-2011, 09:25 AM Thread Starter
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So yesterday we decided to go for a litte Christmas Eve shredding.

We take our gear out of the car and when we strap in at the lift the toe strap cracks. Not even a third day of boarding and this happens... I'm guessing it's probably because the gear went from a warm car to -8C pretty quickly. However, one would think gear would be able to withstand temperature changes like this.

Ride will send replacement toe straps but I really hope the new straps won't do this...
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post #14 of 22 (permalink) Old 12-25-2011, 10:06 AM
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Quote:
Originally Posted by Clarion View Post
So far Ride told me to contact a local dealer and the dealer will order them from Ride. I contacted the place where I purchased the bindings and I have yet to hear back from them. I was hoping Ride would just send me a pair of replacement straps. I will have to be patient.
I'm a little surprised by the comments about Ride's customer service. When I had one of the cables start to fray on my Jackson Boas, they sent a new one out right away no questions asked.


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post #15 of 22 (permalink) Old 01-16-2012, 07:40 AM Thread Starter
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The new replacement toe strap I got cracked again while my girlfriend was strapping in. This is annoying. She says she mindful not to strap down too hard because of the first time but it was really cold yesterday. At least we got 5 days of riding before the 2nd one broke.

I sent an email with pictures asking for 2 straps instead of 1. I hope this doesn't keep happening.

Snowolf, have you been having problems with your replacement straps?

swagner211, are your new ratchets working out for you?
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post #16 of 22 (permalink) Old 01-16-2012, 07:56 AM
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It's weird that the toestraps are breaking in the same spot both times. I'm not trying to point fingers, but that usually means it's some type of rider error. Obviously I'm not saying intentional.

If it's an overall construction problem, they should be breaking in random spots. How are you transporting your gear to the mountain? Are you sure she has the toe strap properly adjusted to the boot?


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post #17 of 22 (permalink) Old 01-16-2012, 08:43 AM Thread Starter
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For transportation, the bindings are inside the board bag, with the highback down and both the toe and ankle straps clicked in over top the high back. The bags are inside the car.

As far as I can tell, all straps have been adjusted to fit the boot - I did them by having her put the boots on and standing in the bindings that were mounted to the board. The centre of all the straps are lined up over the centre of the boots while making sure they fit comfortably. She has a size 7.5 boot and the bindings are medium which are for boots size 7 to 11.

I'm wondering if it's just the material itself. Minus the ratchet, the toe strap is made entirely of plastic and the webbing made of rubber (the ankle strap is made of leather). The times that the toe strap broke, it was colder than what we normally ride. Yesterday was -12C or 10F. All the other days it was -5C or 23F or above.

We made a point leave our gear outside when we needed to use the washroom and eat because I didn't want the gear to experience drastic temperature changes which may promote cracking, especially with the snow liquifying and then freezing.
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post #18 of 22 (permalink) Old 01-16-2012, 08:52 AM
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Well, my first suspicion would be that you strap the toe down in the board bag. I know a ton of people do this, but I personally don't. I leave them unstrapped. When it's strapped in like that even in a board bag, it only has one way to bend plus it stays constantly bent when strapped down like that.. I'm sure you've stacked stuff on top of it or put the board on its sides or something.

This is just speculation and probably plays a very minor role, but hey, anything to preserve the life right?

Definitely weird. Hopefully Ride is better about helping you out.


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post #19 of 22 (permalink) Old 01-16-2012, 09:40 AM
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Just taking a stab in the dark but it looks like it might be breaking where the rubber is thinnest coming off the boots edge(this would stretch the rubber right at that point) when being ratcheted down.
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