thanks for the quick response, i will get them straps replaced. i do find rome design and customer service to be really good but things just falls apart. i took this week off to get to the hills so i needed something so i can go ride (it's a 2 hours drive each way). went to the local board store and got a pair of malavita restricted. the targas will either be sold or used as a second pair of spare bindings.
in terms of the straps coming off, it happens quite often and because the targas are a really sensitive bindings, i can feel them slip off as i come down the slope. i have tried pushing the ratchet down hard, as well as adjusting the straps so it fits better with the boots but nothing really works. generally i just have problem with the toe straps (the ankle straps generally stays on really well). there was only once where i had the ankle and toe straps came of while i was popping off some small rollers. both straps was dangling after the landing.
i do find these bindings really nice but i guess i just have really bad luck of getting things broken or not work.