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Old 01-24-2012, 09:52 AM   #1 (permalink)
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Angry Rome Targa Fail

So on my 5th outing this season, the Targa toe strap base broke off. Is this replaceable? I've been kinda disappointed in their quality. Also have problems with the straps coming off in the middle of runs.





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Old 01-24-2012, 10:02 AM   #2 (permalink)
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contact rome. i bet they'll send you a new one for free.
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Old 01-24-2012, 10:02 AM   #3 (permalink)
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Hey Moondoggy

Super sorry to hear about the broken strap on your Targas. We can definitely get you set up with replacements, no problem. Just head over to our warranty site at Rome Warranty and register your bindings. After that you can request replacement straps and we'll ship them directly to you. We'll get you back on the hill asap.

If there's anything else we can help you out with, feel free to hit us up via email at ridercouncil at romesnowboards dot com.

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Old 01-24-2012, 10:04 AM   #4 (permalink)
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That sucks man.

I've only had 3 days on mine so far. So far worst I've had is my back foot toe strap backing out during a run. Luckily it was on a green run. Was hoping it was just my fault but is that what you mean by coming loose?
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Old 01-24-2012, 10:10 AM   #5 (permalink)
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Quote:
Originally Posted by cmo View Post
That sucks man.

I've only had 3 days on mine so far. So far worst I've had is my back foot toe strap backing out during a run. Luckily it was on a green run. Was hoping it was just my fault but is that what you mean by coming loose?
i have had that problem a few times. now i'm very careful to make sure that my heel is all the way back. i think that since the highback is very curved at the bottom it tricks me into thinking my heel is all the way back, when really it isn't.
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Old 01-24-2012, 10:16 AM   #6 (permalink)
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Hmm...that sucks. I bought Targas a month or so ago and I don't have any complaints (other than curiously fast color fading on the strap fabric...but that is no big deal). I've never had a strap come apart mid-run and certainly haven't had one fall apart!
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Old 01-24-2012, 10:16 AM   #7 (permalink)
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Rome has issues and that is undeniable. They have outstanding customer service, but that can only take you so far.

What bothers me most is the type of problems their bindings are rife with. They are all minor problems that should be easily resolved. It's not a case of a highback cracking or or chassis breaking in half. It's not major screws falling out. It's little things like toe strap ladders causing straps to fall off or break in this case. Forward lean adjustment knob unlocking. Paint chipping.

Rome's 390/Boss and Targa are outstanding bindings no doubt. However, the problems above ruin the experience.

I strongly advise anyone with Rome bindings to request replacement parts even if you don't have any problems right now.
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Old 01-24-2012, 10:19 AM   #8 (permalink)
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Quote:
Originally Posted by Leo View Post
Rome has issues and that is undeniable. They have outstanding customer service, but that can only take you so far.

What bothers me most is the type of problems their bindings are rife with. They are all minor problems that should be easily resolved. It's not a case of a highback cracking or or chassis breaking in half. It's not major screws falling out. It's little things like toe strap ladders causing straps to fall off or break in this case. Forward lean adjustment knob unlocking. Paint chipping.

Rome's 390/Boss and Targa are outstanding bindings no doubt. However, the problems above ruin the experience.

I strongly advise anyone with Rome bindings to request replacement parts even if you don't have any problems right now.
Good idea. I'd hate to have to find out what I would do if this happened to me on the first run of a three day trip...
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Old 01-24-2012, 10:20 AM   #9 (permalink)
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Quote:
Originally Posted by Gustov View Post
i have had that problem a few times. now i'm very careful to make sure that my heel is all the way back. i think that since the highback is very curved at the bottom it tricks me into thinking my heel is all the way back, when really it isn't.
Yea, I'm hoping thats all it was. It was late in the day so I just figured my turns were sloppier because I was getting tired. Didn't even notice it til I got to the lift.
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Old 01-24-2012, 03:01 PM   #10 (permalink)
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i'm sure they'll handle it. about five years ago i snapped a rome mod board. called them and had a new one three days later. not sure if their cs is still that good but i wouldn't be surprised if they sent you several straps as backup.
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