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post #1 of 6 (permalink) Old 03-21-2012, 01:07 PM Thread Starter
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Binding Warranty

Hey guys I'm a newbie when it comes to snowboarding and snowboard gear. This is only my second season. I finally bought my own board and gear this season. I got some Ride bindings and after a few runs the toe strap got a tear on the (3D grip). I was a lil down but didnt think nothing of it, but after joining this forum and reading various posts I sent Ride an email and they sent me two new toe straps. I have learned a lot and picked up a lot of tips from you guys. Thanks a bunch!!!
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post #2 of 6 (permalink) Old 03-27-2012, 07:22 AM
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I think I speak for entire forum when I say that we are glad to be of assistance.

As a side note, I have returned several damaged items that I purchased at Dogfunk. They take back any product purchased from them, no questions asked. And they will give you cash back, not just store credit.
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post #3 of 6 (permalink) Old 03-27-2012, 02:51 PM
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Try the retailer you bought them from. If they won't replace or repair them, call the manufacturer about it. I always make sure I'm extra nice to the customer service person helping me & tell them how much I love the product. I've had stuff out of warranty before that got replaced or repaired, both snowboard & non gear. Being nice goes a long way! (Besides, it's not the person taking your calls fault the product didn't hold up -they're just the middle person, who will probably go the extra mile to make you a happy customer if you're nice about all of it). And remember, if you don't ask, you'll never know...
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post #4 of 6 (permalink) Old 03-27-2012, 09:52 PM
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Shaka footbeds

Forum just sent me a set of replacement footbeds for my 2011 Shaka's at no cost. Unfortunately I'll probably be needing another set after a dozen or so days of riding. Flux is good about providing replacement parts as well.
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post #5 of 6 (permalink) Old 03-28-2012, 09:08 AM Thread Starter
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Quote:
Originally Posted by outlyr View Post
Forum just sent me a set of replacement footbeds for my 2011 Shaka's at no cost. Unfortunately I'll probably be needing another set after a dozen or so days of riding. Flux is good about providing replacement parts as well.
Man im so jealous u get to ride so much. I live in Houston so I can only go 2 trips a season at most and each trip about 3-4 days of riding.....
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post #6 of 6 (permalink) Old 03-28-2012, 10:52 AM
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I wish I could go more often. I managed 23 days this year, but only 15 last year.

You could always take out some student loans and get yourself established out West:
Lake Tahoe Community College
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