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#21 (permalink) | |
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Veteran Member
Join Date: Jan 2008
Location: Mountains of Mordor
Posts: 5,368
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Quote:
I'd like to see the email you sent about the warranty. Typically an experience like that is preceded by an angry email blaming the brand for a shitty product. Which is not how to get stuff warrantied. I think its actually kind of funny your basing your experience on a brand based on their kids equipment and one ratchet. Kids stuff isn't meant to take the abuse of the park to be honest. How many kids riding 121's are riding hard enough to break stuff, or even riding park at all? Very few. So why would they spend the extra money to beef up a board way past its needs? Enjoy Union. I know I don't.
__________________
Snowboarding Sucks. |
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#22 (permalink) | |
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Veteran Member
Join Date: Apr 2009
Location: Mountain View, CA
Posts: 947
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#23 (permalink) | |
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Member
Join Date: Oct 2012
Location: North Vancouver, Canada
Posts: 52
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Quote:
As for how many kids this size and age are riding hard enough to break stuff....I would agree with you....not many. But you now have manufactureres who are producing product to withstand this type of abuse. Was my email to Burton angry? It was firm and to the point. Certainly no where near what I have seen you post towards Union on this site.....cause as you said this is not how to get anywhere with a company. And Burton did respond with an appology and asked for my shipping address to fix my issues....never heard back or rec'd anything. Lonrider Yes that is exactly where the baseplates cracked. |
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