Avoid union MCs - Snowboarding Forum - Snowboard Enthusiast Forums
SnowboardingForum.com is the premier Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
Old 11-26-2012, 12:28 AM   #1 (permalink)
Senior Member
 
Join Date: Jun 2011
Posts: 122
Default Avoid union MCs

They are absolutely the worst thing I have ever purchased. First day with them, a bolt snaps in half, and now, probably the 10th day Iv ridden them I cracked the heel cup I don't know how... It felt funky riding, I discovered it today waxing my board ...

Time to see if the union warranty is actually trust worthy...

Honestly don't know why I bought these... Learnt a lesson today...
Attached Images
File Type: jpg image.jpg (84.5 KB, 132 views)
dkzach is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 11-26-2012, 12:39 AM   #2 (permalink)
-LIFETIME MEMBER-
 
GreatMilenko's Avatar
 
Join Date: Sep 2012
Location: Monrovia, CA
Posts: 30
Default

Aw shit, I just bought these. No good snow fall to use em though. Hopefully the warranty goes well for ya. Are these the 2013's? I know they said the 2011-2012 had issues with the heelcup. In another thread.
__________________
"I'm just a bastard but at least I admit it, at least I admit it."

Last edited by GreatMilenko; 11-26-2012 at 12:42 AM.
GreatMilenko is offline   Reply With Quote
Old 11-26-2012, 12:42 AM   #3 (permalink)
Senior Member
 
Join Date: Jun 2011
Posts: 122
Default

2011-2012
dkzach is offline   Reply With Quote
Old 11-26-2012, 12:47 AM   #4 (permalink)
-LIFETIME MEMBER-
 
GreatMilenko's Avatar
 
Join Date: Sep 2012
Location: Monrovia, CA
Posts: 30
Default

Quote:
Originally Posted by dkzach View Post
2011-2012
"Last season we had a very isolated issue with Heelcups. Those things are injected in Italy, shipped to Canada where they get Nano coated, then shipped to China for assembly. A huge pain in the butt. Basically what happened is during "step 1" of injection whoever was running the injection machine that morning didn't allow the tooling to heat up long enough. Keep in mind that we only make about 400 pairs of these. I think we estimated that 20-25 of them were faulty, which all ended up in the US. So that 25 or so pair all happened within about a 5 minute span. That's how precise things need to be."
__________________
"I'm just a bastard but at least I admit it, at least I admit it."
GreatMilenko is offline   Reply With Quote
Old 11-26-2012, 01:15 AM   #5 (permalink)
Senior Member
 
Join Date: Jun 2011
Posts: 122
Default

Well I actually can't say there all bad, they "where" kick ass binding while they lasted...
dkzach is offline   Reply With Quote
Old 11-26-2012, 01:33 AM   #6 (permalink)
Veteran Member
 
Alkasquawlik's Avatar
 
Join Date: Jul 2010
Location: la bella vita
Posts: 550
Default

I'm sure you can email C3 and explain what happen with pictures, they'll be more than happy to send you a new pair, especially if it's a known and acknowledged faulty issue. They've got a really good customer service program.

Or even PM one of the Union guys that post on SBF, Nose or Union Inhouse
__________________
www.heckler.com
"I'm only here for the apres"

Last edited by Alkasquawlik; 11-26-2012 at 01:37 AM.
Alkasquawlik is offline   Reply With Quote
Old 11-26-2012, 05:55 AM   #7 (permalink)
Senior Member
 
jcam1981's Avatar
 
Join Date: Jan 2012
Location: Birmingham, AL
Posts: 105
Blog Entries: 1
Default

Don't fall victim to this forum's hate for union!
jcam1981 is offline   Reply With Quote
Old 11-26-2012, 11:01 AM   #8 (permalink)
-LIFETIME MEMBER-
 
UNION INHOUSE's Avatar
 
Join Date: Nov 2012
Location: SEATTLE, WA & COLICO, ITALY
Posts: 261
Default

Quote:
Originally Posted by dkzach View Post
They are absolutely the worst thing I have ever purchased. First day with them, a bolt snaps in half, and now, probably the 10th day Iv ridden them I cracked the heel cup I don't know how... It felt funky riding, I discovered it today waxing my board ...

Time to see if the union warranty is actually trust worthy...

Honestly don't know why I bought these... Learnt a lesson today...
dkzach - Call 206.632.1601 and ask for Ron. He will get you taken care of.

We had a small issue with last year's Nano Heelcups. Looks like you got one of the bad pair.

In regards to the Aluminum hardware - Don't over tighten these. If you are worried about over tightening or the high maintenance nature of aluminum hardware, just use the steel hardware that came in your box.

Give Ron a call and ask him to cover shipping too.

Sorry for the inconvenience!!!
UNION INHOUSE is offline   Reply With Quote
Old 11-26-2012, 11:22 AM   #9 (permalink)
Member
 
Join Date: Oct 2012
Location: North Vancouver, Canada
Posts: 68
Default

Quote:
Originally Posted by UNION INHOUSE View Post
dkzach - Call 206.632.1601 and ask for Ron. He will get you taken care of.

We had a small issue with last year's Nano Heelcups. Looks like you got one of the bad pair.

In regards to the Aluminum hardware - Don't over tighten these. If you are worried about over tightening or the high maintenance nature of aluminum hardware, just use the steel hardware that came in your box.

Give Ron a call and ask him to cover shipping too.

Sorry for the inconvenience!!!
Now that is what I call Customer Service!
deepcove is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 01:05 PM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2
VerticalSports
Baseball Forum Golf Forum Boxing Forum Snowmobile Forum
Basketball Forum Soccer Forum MMA Forum PWC Forum
Football Forum Cricket Forum Wrestling Forum ATV Forum
Hockey Forum Volleyball Forum Paintball Forum Snowboarding Forum
Tennis Forum Rugby Forums Lacrosse Forum Skiing Forums