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Old 12-09-2012, 04:47 PM   #1 (permalink)
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Default Broken binding

Went out riding yesterday with all going well until i was strapping in before a run when my toestrap just snapped off whiles tightening it... I have last seasons Raiden Zeros and when it snapped i wasnt cranking down as hard as possible it was just as it started to get snug. The part that snapped is the ladder that the strap is always connected to, not what the ratchet cranks down onto. I got these mid season last year and was wondering if this is something covered under warranty? It snapped right where the ladder goes into the baseplate.
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Old 12-09-2012, 05:26 PM   #2 (permalink)
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sounds like a warranty issue, contact the retailer or raiden waranty directly
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Old 12-09-2012, 06:05 PM   #3 (permalink)
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Or go back to the shop you bought them. They should have a toe strap to hook you up with. Perks of buying local
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Old 12-09-2012, 06:17 PM   #4 (permalink)
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Quote:
Originally Posted by zk0ot View Post
Or go back to the shop you bought them. They should have a toe strap to hook you up with. Perks of buying local
zkOot is 100% on here. My local guy has even borrowed me stuff till my item came in to let me be able to continue to ride. You never get this off the web !!!!
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Old 12-09-2012, 06:55 PM   #5 (permalink)
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best customer service I have dealt with! similar situation as you replaced straps for me no problem. I believe it was foundation in salt lake city anyway just go to web site and pick up E-mail there
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