Rides' terrible customer service. - Page 2 - Snowboarding Forum - Snowboard Enthusiast Forums
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post #11 of 26 (permalink) Old 12-18-2012, 06:49 PM
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how hard is it to tighten down bolts? Yes they need to be tight and yes they can come loose

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post #12 of 26 (permalink) Old 12-18-2012, 07:12 PM
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Maybe saying more than "they come loose after 3 runs" would have helped? These guys get jackass emails all the time and you provided no detail. No detail from you gets no detail from him.

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post #13 of 26 (permalink) Old 12-18-2012, 07:29 PM
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Word. You may have a legitimate beef, but your lack of info makes you look like a kook.
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post #14 of 26 (permalink) Old 12-18-2012, 08:44 PM
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Maybe saying more than "they come loose after 3 runs" would have helped? These guys get jackass emails all the time and you provided no detail. No detail from you gets no detail from him.
As a general statement, you can save a lot of time and effort by anticipating the respondent's questions and objections and pre-answering them. And believe it or not, they'll appreciate it.


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post #15 of 26 (permalink) Old 12-19-2012, 11:22 AM
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So you had to email them for something you could have fixed yourself? Fuck I swear people are lazier and lazier as the days go by.


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post #16 of 26 (permalink) Old 12-19-2012, 04:05 PM Thread Starter
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So you had to email them for something you could have fixed yourself? Fuck I swear people are lazier and lazier as the days go by.
damn right...its brand fukin new...if i bought it of craigslist i aint gonna bitch...but when you pay for brand new u expect brand new...if ur okay with gettin less then ur a bitch
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post #17 of 26 (permalink) Old 12-19-2012, 07:15 PM
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damn right...its brand fukin new...if i bought it of craigslist i aint gonna bitch...but when you pay for brand new u expect brand new...if ur okay with gettin less then ur a bitch
What do you mean less than brand new? From the information that you have posted here there is no indication that anything was not brand new.
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post #18 of 26 (permalink) Old 12-20-2012, 07:13 AM
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I've heard of this issue before on the Rodeos. The mini disk that puts the screws close together ends up with a lot more stress. My friends Rodeos are currently stuck on his NS Revolver because multiple inserts in the board failed. His would loosen often as well. He just kept tightening them. Being a 230lb beer delivery guy I can assure you he wasn't leaving them loose. Talking with a shop guy while in Denver he had seen the same thing with the Ride mini disks. He suggested moving the screws to the normal square pattern. You loose some adjustment but it holds better.


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post #19 of 26 (permalink) Old 12-20-2012, 07:30 AM
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What do you mean less than brand new? From the information that you have posted here there is no indication that anything was not brand new.
I think he means if you buy something brand new, and it fails, then you are a bitch if you don't complain.
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post #20 of 26 (permalink) Old 12-20-2012, 07:42 AM
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i would try tightened them as you would a car wheel. screw each lightly then go over each a bit till they are tight it will give you an equal amount of torque. I wouldnt put loctite though
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