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Old 01-03-2013, 02:12 PM   #11 (permalink)
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Try emailing here > ridercouncil@romesnowboards.com

They pointed me in the right direction. Maybe they can give the dpt that deals with this stuff a kick in the ass for you.

It's holiday season, no one wants to be working Def not me either...
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Old 01-03-2013, 03:24 PM   #12 (permalink)
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Just FYI I had issue with my Rome 390 2011, e-mailed Rome they got back to me within a day or two. And send a replacment parts today. I think they have great CS. I def will buy Rome again especially since the 390's are the most comfy biding I ever used.
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