Stripped screws on heel hoop, Rome warranty thinks I'm retarded - Page 3 - Snowboarding Forum - Snowboard Enthusiast Forums
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post #21 of 23 (permalink) Old 12-22-2012, 02:43 PM
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Originally Posted by LyGuy View Post
Email and labelled as low priority, not phone-call.

And I contacted Warranty, not customer service if that makes any difference. The reason being is because if I had to drill out the screw, I want to make sure Rome approves of it first just in case of any mishaps later down the road with the heel cup breaking and they want to blame it on some other user-end fault that I have some email backup.

Can't believe you don't understand that simple thought process. Now you fuck off.
Trying to justify contacting a company over a fucked screw, you sound like a little bitch!

Hope you grow up and find a husband to look after you, you'll be much more at home doing the laundry darling.
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post #22 of 23 (permalink) Old 12-22-2012, 02:48 PM
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You made your point the first time, and it was a good one. You don't gotta be a dick about it.

Just sayin .....
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post #23 of 23 (permalink) Old 12-22-2012, 04:53 PM
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Originally Posted by Sudden_Death View Post
I am waiting on new screws from Flow after having the same thing happen. I am chalking it up to the use of bottom end screws as even with the right driver the metal used is way too soft.
Glad I'm not alone. Just got the new GTs and slighty stripped the screws as well. Way too soft.

Never take life seriously. Nobody gets out alive anyway.
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