Union Binding Disc Shattered - Snowboarding Forum

hon · 01-16-2013, 08:07 AM

I have a pair of Union Charger bindings which I bought brand new a couple of months ago. I used them three days ago first time and today the binding disc of the front foot shattered while I was going downhill. On inspection, the rear disc also develops cracks.

Does anyone have any problem with Union binding discs before? Or is it just me unlucky?

I put a Burton disc into the Union binding and it looks it fits. Does anyone have experience replacing the Union discs with Burton's?

Thanks.

Extremo · 01-16-2013, 09:46 AM

Contact Union, they'll send you new ones right away.

c3-shop.com, click on the live help link if they're online. If not, PM Union House on this forum.

UNION INHOUSE · 01-16-2013, 11:21 AM

Quote:

Originally Posted by hon

I have a pair of Union Charger bindings which I bought brand new a couple of months ago. I used them three days ago first time and today the binding disc of the front foot shattered while I was going downhill. On inspection, the rear disc also develops cracks.

Does anyone have any problem with Union binding discs before? Or is it just me unlucky?

I put a Burton disc into the Union binding and it looks it fits. Does anyone have experience replacing the Union discs with Burton's?

Thanks.

Please give us a call at 206.632.1601 and ask for warranty. You will be sent a new set of disks today.

I'll send you a PM, just to make sure you see this.

Question - Did you put Loctite on your screws? If so, it sounds like you got some on the disk. That stuff turns nylon into dust.

If not, then I don't know what to tell you. We haven't had a disk break this year that I know of. Either way, we will replace it today. I always suggest picking up the phone and calling. It's the fastest and best way to take care of everything.

If you live outside of the US, go to this page and contact your local distributor. Info & Distribution | UNION BINDING CO. 2012/ 2013

Thanks and sorry for any inconvenience!

BurtonBindings · 01-16-2013, 02:02 PM

Do not put Burton Discs or any other brands discs into your Union bindings unless they're made by Union.
You're putting yourself at a pretty serious risk by mixing brands disc and baseplates.
They are NOT compatible parts.

The guys at Union or your local Union shop will help you get them fixed.

UNION INHOUSE · 01-16-2013, 02:54 PM

Quote:

Originally Posted by BurtonBindings

Do not put Burton Discs or any other brands discs into your Union bindings unless they're made by Union.
You're putting yourself at a pretty serious risk by mixing brands disc and baseplates.
They are NOT compatible parts.

The guys at Union or your local Union shop will help you get them fixed.

Forgot to mention that. Thanks E.B.

accuracy · 01-17-2013, 01:57 AM

Im been thinking about getting the union force binding. Now that i know your just a few hours away from me and great on warranty service i will definately get the union on the week end

hon · 01-29-2013, 09:44 PM

I am still waiting for their warranty department to reply my emails. Except for the initial contact that I received as PM here, I haven't heard from them since. So what's going on here?

Sent from my BlackBerry 9900 using Tapatalk

airblaster503 · 01-29-2013, 10:17 PM

Maybe you should call instead of email. Seems to get things done faster that way.

atr3yu · 01-29-2013, 10:20 PM

Yeah I emailed Capita, a C3 company well over a week ago with board sizing questions and never got a response. I little disheartening, but I still ended up with a Capita board. I will most defiantly be phoning if I need them again.

NWBoarder · 01-29-2013, 10:28 PM

Did you call the number that was posted? That's what they suggested you do. No where in there did it say to email. Or did you try the live chat on their website like Extremo suggested? If all you did was email, you didn't do enough.

01-16-2013, 08:07 AM	#1 (permalink)
hon Junior Member Join Date: Feb 2012 Posts: 24	Union Binding Disc Shattered I have a pair of Union Charger bindings which I bought brand new a couple of months ago. I used them three days ago first time and today the binding disc of the front foot shattered while I was going downhill. On inspection, the rear disc also develops cracks. Does anyone have any problem with Union binding discs before? Or is it just me unlucky? I put a Burton disc into the Union binding and it looks it fits. Does anyone have experience replacing the Union discs with Burton's? Thanks.

01-29-2013, 09:44 PM	#7 (permalink)
hon Junior Member Join Date: Feb 2012 Posts: 24	Union Binding Disc Shattered I am still waiting for their warranty department to reply my emails. Except for the initial contact that I received as PM here, I haven't heard from them since. So what's going on here? Sent from my BlackBerry 9900 using Tapatalk

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01-16-2013, 09:46 AM	#2 (permalink)
Extremo -LIFETIME MEMBER- Join Date: Nov 2008 Location: NH Posts: 3,121	Contact Union, they'll send you new ones right away. c3-shop.com, click on the live help link if they're online. If not, PM Union House on this forum.

01-16-2013, 02:02 PM	#4 (permalink)
BurtonBindings -LIFETIME MEMBER- Join Date: Dec 2012 Location: Burlington, VT, USA Posts: 53	Do not put Burton Discs or any other brands discs into your Union bindings unless they're made by Union. You're putting yourself at a pretty serious risk by mixing brands disc and baseplates. They are NOT compatible parts. The guys at Union or your local Union shop will help you get them fixed.

01-17-2013, 01:57 AM	#6 (permalink)
accuracy Member Join Date: Jan 2013 Location: Vancouver,BC Posts: 36	Im been thinking about getting the union force binding. Now that i know your just a few hours away from me and great on warranty service i will definately get the union on the week end

01-29-2013, 10:17 PM	#8 (permalink)
airblaster503 Member Join Date: Dec 2012 Posts: 47	Maybe you should call instead of email. Seems to get things done faster that way.

01-29-2013, 10:20 PM	#9 (permalink)
atr3yu Senior Member Join Date: Feb 2012 Location: Nelson, BC Posts: 469	Yeah I emailed Capita, a C3 company well over a week ago with board sizing questions and never got a response. I little disheartening, but I still ended up with a Capita board. I will most defiantly be phoning if I need them again.