dopeythatme

I sent in a warranty report about a week ago.

Heard nothing yet.

tdn

Just got a reply, still awaiting another reply on the issue involving the toe strap. I expect that issue to be replied to quickly. Carl informed me that emailing him is a great way to get a hold of him but that replies like that put me on a low priority level, versus using the website.

so far!

dopeythatme

I just used the website

I will contact Carl if they don't respond by Friday.

tdn

Looks like I've been taken care of. New toe strap is in the mail.

Good luck OP, keep us updated.

Rockpen

I have this problem as well on my 2013, ankle and toe straps coming off or just not latching on at all. Makes Rockpen a very nervous rider.

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Dim Mak 1470

Hmm..Maybe I got lucky?

I own the 2012 Boss' which is part of my first setup ever. I'd consider myself an "intermediate beginner" now. I rode the hell out of them 1-1/2 to 2-weeks ago. The only issue I share you some of you is the high-back twisty thing loosening. I noticed it was sideways at the end of a 4-5 hour day. I fell heel-side a lot on a blue trail with ice & very minimal snow coverage with my high backs touching the ground. My high back was still at the setting I had it adjusted them to so no scary problems going downhill. I can't relate to the toe cap as I set mine up over the top, not hugging the toes of my boots. No major problems with with the ratchets. The only times they didn't lock into place is because snow was in them. I would knock them off before heading down hill. They were a pain in the ass to set up but I really like my Rome's.

dopeythatme

UPDATE:

Rome sent me new ratchets that work really well. They are 100x better than the stock once. IMO they should put these on as stock.


They also sent me a new toe strap, I have yet to try it out because if was shipped to me home and I am at college at the moment.

For the highback issue. They said just carry and allen wrench with you.

Leo

Glad to hear they took care of you. Check out WiredSports' 2014 Preciew thread last page. They posted pics of Rome's new bindings. You can see they use the other ratchets. I'm guessing you got the ones they are using for next year. I got that same one last season.


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wernersl

Glad to hear they took care of you. Ive been really lucky with my arsenals. From 2007. Just now getting new ladder straps as mine are getting a bit chewed up. Also just recently had a toe ratchet freeze shut on me a couple weeks ago. First issues Ive ever had with them. After contacting them...new ladders are in the mail. I still dont think I would chose a different binding...unless of course I got a chance to audition some Burton Diodes. They look rather promising.

sheepstealer

Glad I found this thread.

I have 11-12 390 Bosses and have been having a number of the same issues, particulary the high-back screw coming loose and the ratchets not engaging.

Has there been any fix to the high-back screw issue? It doesn't send my outta control but I can absolutely feel when one of the highback adjusters slips loose. Plus, I'm pretty sure if you get snow/water in their on a cold day the stuff freezes and I have to put breath on it to get it to come loose enough so I can slide it back to where I want it.

When the ratchets don't engate its EXTREMELY annoying and I've found I also have to blow on these as well and then they work better.

I like these bindings (love the customization options) but it seems to me all these "working" parts make the bindings more prone to error.

Come on Rome! Whats going on???