Yeah I was surprised after hearing a lot of positive things. I put a ticket in on the warranty page but it wasn't looked at so I chased it after a couple of weeks by email - the response I got was very helpful. But ultimately they got something to me 35 days after I first submitted it (by couriering the replacement strap to the small resort I was in). But in the meantime I'd been forced to buy a new pair of bindings in order to be able to ride. Still a bit gutted really as it cost me a small fortune
Now I have a set of Cartels that are a bit too big and that I don't want with a few days use on them - I went back to the 390s as soon as I could. Lifetime warranty is awesome and maybe I was just unlucky but I do feel a little burned
Last edited by Slush Puppie; 02-12-2013 at 06:02 PM.