Would this be covered by burton lifetime baseplate warranty? - Snowboarding Forum

sxdaca · 02-08-2013, 10:56 AM

I just noticed this defect after my toe strap coming off and I'm wondering if the warranty is running in this product. I think this is the burton custom 09/10. I love this binding and I hope to be able to ride it again without any problem.

sxdaca · 02-08-2013, 10:58 AM

Another shot

blockay · 02-08-2013, 11:34 AM

Quote:

Originally Posted by sxdaca

Another shot

i doubt they would, but only way to find out is call them!

arrrmaty · 02-08-2013, 11:59 AM

Forget the hassle of dealing with a warranty, expecially if you're not even sure it will be warrantied, just get some epoxy and a c-clamp and fix it yourself. It should hold

UNION INHOUSE · 02-08-2013, 12:49 PM

Quote:

Originally Posted by sxdaca

Another shot

Call Burton Warranty. They will replace that for sure. If you try to epoxy, or jimmy it yourself it will most likely void your warranty. Just call them.

sxdaca · 02-08-2013, 02:10 PM

Quote:

Originally Posted by UNION INHOUSE

Call Burton Warranty. They will replace that for sure. If you try to epoxy, or jimmy it yourself it will most likely void your warranty. Just call them.

I'm definitely going to try.

Thanks for all the replies

Easto · 02-08-2013, 04:31 PM

I had a ratchet on my cartels break and BurtonBindings (member here) helped me out. I called the 1-800 number and they are sending me out some replacement parts.

You can also email info@burton.com

My dealings were very positive

BurtonAvenger · 02-08-2013, 04:43 PM

Lifetime warranty on baseplates with Burton call them.

poutanen · 02-08-2013, 08:26 PM

It's part of the baseplate, baseplate has a lifetime warranty... What was teh question again?!?

deepcove · 02-09-2013, 10:47 PM

Quote:

Originally Posted by sxdaca

I just noticed this defect after my toe strap coming off and I'm wondering if the warranty is running in this product. I think this is the burton custom 09/10. I love this binding and I hope to be able to ride it again without any problem.

My kid broke 2 Burton baseplates in the exact same spot. They will warranty it. At least you still have your toe strap.....Burton refused to replace a missing toe strap when my son lost his due to the broken base plate.

02-08-2013, 11:59 AM	#4 (permalink)
arrrmaty Member Join Date: Jan 2013 Location: Houston, TX, but grew up in Colorado Springs, CO Posts: 55	Forget the hassle of dealing with a warranty, expecially if you're not even sure it will be warrantied, just get some epoxy and a c-clamp and fix it yourself. It should hold __________________ Don't just live life on the edge, jump off it!

02-08-2013, 04:43 PM	#8 (permalink)
BurtonAvenger Veteran Member Join Date: Aug 2007 Location: Mountains Posts: 8,052	Lifetime warranty on baseplates with Burton call them. __________________ Angry Snowboarder Because someone has to call it how they see it!

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02-08-2013, 04:31 PM	#7 (permalink)
Easto Senior Member Join Date: Feb 2012 Posts: 115	I had a ratchet on my cartels break and BurtonBindings (member here) helped me out. I called the 1-800 number and they are sending me out some replacement parts. You can also email info@burton.com My dealings were very positive

02-08-2013, 08:26 PM	#9 (permalink)
poutanen Resident Creep-o-saurus Join Date: Dec 2011 Location: Calgary, AB Posts: 3,491	It's part of the baseplate, baseplate has a lifetime warranty... What was teh question again?!?