My bindings broke during second use. - Snowboarding Forum - Snowboard Enthusiast Forums
SnowboardingForum.com is the premier Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
Old 02-17-2013, 02:59 PM   #1 (permalink)
Junior Member
 
Join Date: Jan 2013
Posts: 2
Unhappy My bindings broke during second use.

Help!! I am new to snowboarding. so im not good. well last month i got new flux GU15 bindings, and the second time i was using them i noticed a crack on the FTM monocoque toe strap (not good). luckly i was still able to ride them for the rest of the day.
But here is my problem, i went on the flux wed site and i clicked on the "contact us" button, it just gave me an email address. Ummmmmm, Is it possible to get a phone number, cause i would really like to TALK to a person, and not just email them.
So if anybody knows of a way to actually call them, or maybe what i should do to get the toe strap replaced that would be awesome..
stephy_bear is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 02-17-2013, 03:04 PM   #2 (permalink)
Veteran Member
 
NWBoarder's Avatar
 
Join Date: Jan 2010
Location: Port Orchard, WA
Posts: 2,007
Blog Entries: 10
Default

Well, Flux is a Japanese company, so calling them could prove to be expensive. I would either go back to the shop you bought them at and see if they can help, or send out that email.
__________________
Oh yeah!? Well, my mom says I'm cool!
Quote:
Originally Posted by Clayton Bigsby View Post
It never gets old, if you're in it for the passion, and not the fashion
NWBoarder is offline   Reply With Quote
Old 02-17-2013, 03:05 PM   #3 (permalink)
Drunk with power...er beer.
 
Donutz's Avatar
 
Join Date: May 2010
Location: Vancouver, BC, Canada
Posts: 4,596
Blog Entries: 217
Default

Have you tried talking to the place where you bought them?
__________________

In retrospect, "Let's get the goat drunk"
should have been my cue to leave the party.
Donutz is offline   Reply With Quote
Old 02-17-2013, 03:05 PM   #4 (permalink)
Veteran Member
 
Sudden_Death's Avatar
 
Join Date: Mar 2011
Location: Ottawa, On
Posts: 737
Default

Your best bet is to go through the shop you bought them from. If you bought online then through your closest local dealer. They may have the part you need in stock instead of you having to wait on shipping.
Sudden_Death is offline   Reply With Quote
Old 02-17-2013, 03:22 PM   #5 (permalink)
Junior Member
 
Join Date: Jan 2013
Posts: 2
Default

I would like to go to the shop i got them at. but i went to another state to by them, because where i live the only place that sales snowboard stuff is sports authority. and the people there that i talked to didnt know much about the boards, bindings, or boots they had. so yeah, off to another state i went. i guess i could call the shop, but their are closed today. and i kinda wanted to get the process started cause i plan on going snowboarding again on the 24TH. (my bindings broke yesturday)
stephy_bear is offline   Reply With Quote
Old 02-17-2013, 04:09 PM   #6 (permalink)
Member
 
Peyto's Avatar
 
Join Date: Mar 2012
Posts: 86
Default

Know a few people who had this exact issue with Flux this year. Word from the local shop was that there was a defective batch. Needless to say they replaced the toe straps at no charge.

Give the shop a call tomorrow - there's a good chance they've had this exact issue and already have a bunch of replacement straps.
Peyto is offline   Reply With Quote
Old 02-17-2013, 08:19 PM   #7 (permalink)
Senior Member
 
Join Date: Sep 2012
Posts: 249
Default

I had the toe strap fall off my dmcc-light and I emailed them and they sent me a new one so I would think they would do the same for you.
EatMyTracers is offline   Reply With Quote
Old 02-18-2013, 11:11 PM   #8 (permalink)
Veteran Member
 
Triple8Sol's Avatar
 
Join Date: Nov 2008
Location: Seattle
Posts: 4,065
Blog Entries: 2
Default

Email them. Their US distribution is out of SoCal so you'll be taken care of.
__________________
15 NS Ripsaw . 14 NS Proto HD . 14 NS Cobra . 13 Gnu Space Case EC2 . 2013 Salomon Pow Snake
14 Now Drive . 13 Now IPO
14 Flow Hylite
Triple8Sol is offline   Reply With Quote
Old 02-18-2013, 11:16 PM   #9 (permalink)
Senior Member
 
Join Date: Sep 2012
Posts: 249
Default

When I had to get a new toe strap they shipped it the same day and I got it the next day.
EatMyTracers is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 08:07 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2
VerticalSports
Baseball Forum Golf Forum Boxing Forum Snowmobile Forum
Basketball Forum Soccer Forum MMA Forum PWC Forum
Football Forum Cricket Forum Wrestling Forum ATV Forum
Hockey Forum Volleyball Forum Paintball Forum Snowboarding Forum
Tennis Forum Rugby Forums Lacrosse Forum Skiing Forums