Are you mad about the scratches on the bottom of your board too? Maybe you should garage your snowboard for the winter as well.
I'm sorry, in all my years of snowboarding, I've never had a product look the same after a season as when it came out of the box. Paint chips, stickers fall off, straps wear. If you don't like it, don't snowboard.
Nice ultimatum. I don't think any one expects it to look the same after a season of riding, but I don't expect stuff to fall off after a day or two of use. Scratches and strap wear are inevitable and no one is complaining about that.
I'm questioning some of the design, especially stuff like the logo that fell off of the the OP's binding. To me that seems a pretty obvious candidate to fall off almost immediately. I don't know what it looks like with the logo missing or if you can tell it is missing. Don't put the logo on there to begin with.
Things that bother me are features, whose on only function is cosmetic, being put it a location that is certain to knock it off. And after that feature is locked off it looks like the binding is missing something. As consumers we should expect better. Save money manufacturing by keeping it simple. Pass those savings along to the consumer. There is a certain irony in the fact that the logo, which is meant to promote the brand, falls off after a little use.
We are all vain to a certain extent. Some more than others. We take pride in our gear. Mount the bindings on the board with 'sick' graphics, take a picture of it an d post it to the forums. That shouldn't be the the last time your setup looks like that. I know slight exaggeration. But the point is that our gear already has enough wear and tear from normal use, we don't need any help from bad design.
The highback issue could just be a manufacturing issue. A bad batch. It happens. This is not to single out Union. They make good bindings and seem more responsive than many companies to responding to consumers issues.