accuracy

Yes i bought them at Pacific Boarder here in Vancouver, actually i picked them up in White Rock since they didn't have the black color in medium size.

accuracy

you don't know me, I don't know you. I admire my bindings the trims may not have function but cosmetics but everytime I look at my bindings and I know something is missing it bugs me.

This is my first season as a snowboarder i bought everything brand new so for me it's like having a new car.

UNION INHOUSE

So, they are the 12/13 model?

What color box did they come in? (sorry if this sounds like a weird question, but it will help me figure out exactly what we're working with)

Do you have proof of purchase?

Did you consider contacting us directly?

accuracy

this is the actual box

yes i do have the receipt and it's The Boardroom i got it from i thought its pacific boarder since they're beside each other.

well i was gonna contact your CS after making this thread until some guy comment that it's a "common problem" so i guess the rest of the crowd having the same problem like me just sucked it up and put a glue on or their piece is already missing.

24WERD

I never had that problem and I had like 4 different sets in 3 years (White, Blue, acid green, Purple Atlas).

The only problem I had was with front buckle not cranking back on multiple bindings or malfunctioning, but the CS are pretty good at sending replacements.

Cyfer

Hey I agree with the idea that if I spent my hard earned cash on something I'd like them to look nice for at least a few trips or so. It would annoy me too cosmetic or not, you pay 200 to 300 on a new pair of bindings and in a day or two it looks like they are two seasons old? No, not cool one bit and I know your pain too. I recently got a pair of Rome 390 Boss and the paints chipping all over the bindings and the foot beds look like shit after only a month on em? My Union Contacts did the same thing, chipped up and look like I dragged em through the parking lot. I feel ya, pay a few hundred and it looks like shit in a few days? If you bought a brand new car and that happened I doubt anyone here wouldn't be pissed off.

If that happened to my Mustang GT I'd be FUCKING pissed! So what if the performance is perfect, the car looks like shit after a week of driving. You've got the right to be pissed and voice. Not deal with it and end of thread, that's BS.

Extremo

Are you mad about the scratches on the bottom of your board too? Maybe you should garage your snowboard for the winter as well.

I'm sorry, in all my years of snowboarding, I've never had a product look the same after a season as when it came out of the box. Paint chips, stickers fall off, straps wear. If you don't like it, don't snowboard.

accuracy

Cool story bro!

Extremo

Cool thread whine ass.

smerdyakov

Nice ultimatum. I don't think any one expects it to look the same after a season of riding, but I don't expect stuff to fall off after a day or two of use. Scratches and strap wear are inevitable and no one is complaining about that.

I'm questioning some of the design, especially stuff like the logo that fell off of the the OP's binding. To me that seems a pretty obvious candidate to fall off almost immediately. I don't know what it looks like with the logo missing or if you can tell it is missing. Don't put the logo on there to begin with.

Things that bother me are features, whose on only function is cosmetic, being put it a location that is certain to knock it off. And after that feature is locked off it looks like the binding is missing something. As consumers we should expect better. Save money manufacturing by keeping it simple. Pass those savings along to the consumer. There is a certain irony in the fact that the logo, which is meant to promote the brand, falls off after a little use.

We are all vain to a certain extent. Some more than others. We take pride in our gear. Mount the bindings on the board with 'sick' graphics, take a picture of it an d post it to the forums. That shouldn't be the the last time your setup looks like that. I know slight exaggeration. But the point is that our gear already has enough wear and tear from normal use, we don't need any help from bad design.

The highback issue could just be a manufacturing issue. A bad batch. It happens. This is not to single out Union. They make good bindings and seem more responsive than many companies to responding to consumers issues.