i must've missed the part where you paid for them; i do apologize. that IS incredibly shitty.
for what it's worth, i'm firmly on your side on this now. it's one thing to forget to send free replacement parts, but when you ORDER and PAY for them and they forget? fuck that noise.
anyway, best of luck in getting this resolved. i have a pair of my original Ride toe straps, one of which the webbing is pretty much done (horizontal tear that your boot would poke through) and another where there's a small tear near the strap itself that's barely noticeable. i can send you one or both if it'll help. shoot me a PM!
Last edited by onefutui2e; 02-23-2013 at 01:26 AM.