I bolded the parts worth a repsonse.
First, I hate to break it to you, but pro riders ride for MONEY, not necessarilly because they love the gear. I've heard from numerous sources that T.Rice always preferred Cartels. You can't account for sponsorship as a point of emphasis on the quality of a product..many people are sponsored by many different companies, it is absolutely ZERO indication of the quality of the product, or the quality of the support. They are pros.. they get it for free, they get paid to promote it. I hardly think that's a worthwhile argument.
I am absolutely NOT the only person to have this problem with Unions. I've posted pictures of the garbage bindings multiple times on here. Many people complain about the toe straps, the ratchets, etc. All you need to do is scroll down through the forum.
I spoke with a customer service rep. I was told I would need to ship my bindings to them in Seattle (im in New Jersey) so that they could be inspected and fixed. I'm sorry, I have a 3-4 month season TOPS..im not wasting 3 weeks waiting for my shit bindings to be inspected and returned. On top of it, I was told the rep was going to email me with information on where to send it and that I was responsible for shipping costs there. I never even received the email. In fairness, UNION INHOUSE on the forums did try to help me, but by then my experience with Union and their products was already fouled. I had a better experience with a 50$ pair of mittens from Celtek - i emailed, they said sorry, sent me an extra pair and a 45% off coupon for their site. THATS HOW YOU DO BUSINESS.
And I could really give a shit about Park City, like anywhere else, there will always be hypebeasts following the flow of everyone else. With all of the other options out there, there is NO reason to settle for poor service, poor quality, and poor design.
oh and fyi, the fact that they asked you to pay 7$ for shipping for parts that broke on their "warrantied" bindings is fucking pathetic. I sell kitchens..for multiple thousands of dollars. 20-150k. When there is an issue, we do not expect the customer to pay for defects from the manufacturer, for the shipping of the new parts, or anything else. That is the responsiblity of the company, not the consumer.
I have every right to voice my opinion, and as posted earlier, if you dont like it, you can kindly get down on your knees and smd.
Grow up kid, I never said you couldn't voice your opinion. In fact I was going to support your right to do so earlier, so get the fuck off your high horse and clam the fuck down. You have every right to be upset, but chill out and realise that there will always be problems with every product and every company - don't think people have never had such problems with brands like Rome, Flux, Ride, or Flow. You just seem to be that person with Union, and everyone else is trying to put the point forward that your circumstance is not the norm and it's time to stop crying.
I also never stated my bindings were under warranty - I merely said they never asked for proof and were more than obliging in helping me rectify my problem with minimum hassle. Like I could give a shit if I had to pay $7 to ship parts that were from blatant wear and tear - I had had at least 150 days on my bindings. The toll of extreme temperature changes, the stretching and pressure and abuse that bindings take, well, no shit they're going to wear down.
Torstein is not sponsored by them. He has been riding between Burton and Union for some time now - Point void. Money only goes so far, if you'll remember T.Rice was sponsored by Bent Metal, yet rode on Burtons.
I've known people who have left companies because the bindings didn't work - Do these work for you? No? Oh, so, I guess you won't be riding Union? There are reasons people wouldn't use one brands product. Pro's have plenty of options these days, and at their level, they aren't going to be happy with bindings that don't perform. So unless your only gripe is with the lifespan on the bindings - why they would use a "poorly designed binding"?
Also, state one place Raiden, Flow's or K2 have a "fanboy" base. You probably can't. There's also no fan boy following for any board or boot brands here either. Good brands get a following, for a goddamn reason. It has nothing to do with looks or brand name, it's the fact they LIKE the bindings. So yeah, Maybe PC has that base, but they got it for a reason. There's a reason so many pros ride Cartels - They work. The same is true for Union. "Hype" has nothing to do with it.
Feel free to repeat yourself again, I'm not listening.