Soooooooooo, just to clarify.....your entitled to your opinion BUT nobody else can voice theres. Great logic, you must be a real people person.
they can absolutely voice theres..i have NO power to delete ,edit, or stop someone from posting. to me, his opinion is worthless. it doesnt mean he isnt entitled to it, it just means i dont give a shit about it.
and actually, im a great people person. I make friends everywhere I go and retain my customer base by getting to know them on a personal level.
Haha I have a similar side that comes out when it needs to.
Your absolutely right. As someone who owned a landscaping business for 10 years, the only thing that separates you from the squadron of illegal immigrants that do the work for pennies on the dollar is customer service. In a business where we retained customers with no contract thats all you CAN do.
So guys....His point is valid 100%, because I kind of feel the same way about burton.. I mean who forced him to let the Jersey out!?
haha the problem is that if i was actually able to discuss this with speech instead of typing, more people would see that im not some raving asshole who just wants to complain. having spent years in a similar industry and business (retail/wholesale), ive come to learn that customer service is as valuable, if not more, than the product itself, and also that a defective product will absolutely lose me business unless I do everything I can to rectify it without making it a hassle for the customer.
I have been dealing with many people affect by Hurricane Sandy, trying to help them restore their homes and replace their cabinetry..all at a severe discount for hurricane victimes. I am not making alot of money off of them (in some cases, almost none at all ), but I am building a reputation, and these people will remember who helped them in their time of need.
To that point, I had a woman order a vanity and despite a clearly signed contract, she disputed that it was not what she wanted. Rather than risk lawyers, liens, and most importantly, bad publicity, we took the vanity back ($900) and credited her for it. It's not as if we can return it to the manufacturer. it's called damaged control.
Im actually a really nice guy, I just hate feeling like I wasted my time and money,