Don't get a full rocker nor a soft board...have her buck up and get a mid flex, perhaps slight rocker with cam like a c2 or rcr. She is a beginner and doesn't know the difference....so why start out on big training wheels with a beginner board. Get an intermediate, it might be slightly tough but she will develop better skills...and she is a good sized gal...so don't go dainty.
REI can be hit or miss...mostly miss they are superstore retail that can talk lots of bs...there to make a sale on mid-level shit...not a core shop with knowledgeable folks.
Also, perhaps before recommending a size, it is good to know what snow conditions and terrain your gal will be riding AND some of her personality...aggressive or anxious/fearful?
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