Snowboarding Forum - Snowboard Enthusiast Forums

Snowboarding Forum - Snowboard Enthusiast Forums (
-   Boards (
-   -   390s highback (

paperbag 01-17-2009 03:27 PM

390s highback
hey guys
I just got a pair of 390s rode them twice and on the third time out when i went to strap in my third time down the highback was cracked. Ive read a lot about how great Romes customer service is so I sent them an e-mail thursday night to the warranty department and haven't heard back. Is there a better way to get in touch with them? I want to get a replacement as soon as I can.

landonk5 01-17-2009 03:51 PM

they're definately reply soon with some good information.
rome's customer service is the best ive ever experienced.
just wait, or if you cant, give them a call.

mbhakti 01-17-2009 04:12 PM

Give them a call, Rome has amazing customer service.

Don't forget to be polite and courteous. :)

paperbag 01-17-2009 04:17 PM

I looked for a number on their site but couldn't find one. looked like e-mail was the only way to contact them.

All times are GMT -5. The time now is 10:29 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2016 DragonByte Technologies Ltd.

Powered by vBadvanced CMPS v3.2.3
For the best viewing experience please update your browser to Google Chrome