390s highback - Snowboarding Forum - Snowboard Enthusiast Forums
User Tag List

 
LinkBack Thread Tools Display Modes
post #1 of 4 (permalink) Old 01-17-2009, 03:27 PM
paperbag
Guest
 
Posts: n/a
Mentioned: Post(s)
Tagged: Thread(s)
Quoted: Post(s)
390s highback

hey guys
I just got a pair of 390s rode them twice and on the third time out when i went to strap in my third time down the highback was cracked. Ive read a lot about how great Romes customer service is so I sent them an e-mail thursday night to the warranty department and haven't heard back. Is there a better way to get in touch with them? I want to get a replacement as soon as I can.
Sponsored Links
Advertisement
 
post #2 of 4 (permalink) Old 01-17-2009, 03:51 PM
Senior Member
 
landonk5's Avatar
 
Join Date: Aug 2007
Location: WALNUT, CA
Posts: 351
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
they're definately reply soon with some good information.
rome's customer service is the best ive ever experienced.
just wait, or if you cant, give them a call.

no.
landonk5 is offline  
post #3 of 4 (permalink) Old 01-17-2009, 04:12 PM
mbhakti
Guest
 
Posts: n/a
Mentioned: Post(s)
Tagged: Thread(s)
Quoted: Post(s)
Give them a call, Rome has amazing customer service.

Don't forget to be polite and courteous.
post #4 of 4 (permalink) Old 01-17-2009, 04:17 PM
paperbag
Guest
 
Posts: n/a
Mentioned: Post(s)
Tagged: Thread(s)
Quoted: Post(s)
I looked for a number on their site but couldn't find one. looked like e-mail was the only way to contact them.
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Snowboarding Forum - Snowboard Enthusiast Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
Powered by vBadvanced CMPS v3.2.3
For the best viewing experience please update your browser to Google Chrome