390s highback - Snowboarding Forum - Snowboard Enthusiast Forums
SnowboardingForum.com is the premier Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
Old 01-17-2009, 03:27 PM   #1 (permalink)
paperbag
Guest
 
Posts: n/a
Default 390s highback

hey guys
I just got a pair of 390s rode them twice and on the third time out when i went to strap in my third time down the highback was cracked. Ive read a lot about how great Romes customer service is so I sent them an e-mail thursday night to the warranty department and haven't heard back. Is there a better way to get in touch with them? I want to get a replacement as soon as I can.
  Reply With Quote
Sponsored Links
Advertisement
 
Old 01-17-2009, 03:51 PM   #2 (permalink)
Senior Member
 
landonk5's Avatar
 
Join Date: Aug 2007
Location: WALNUT, CA
Posts: 351
Default

they're definately reply soon with some good information.
rome's customer service is the best ive ever experienced.
just wait, or if you cant, give them a call.
__________________
no.
landonk5 is offline   Reply With Quote
Old 01-17-2009, 04:12 PM   #3 (permalink)
mbhakti
Guest
 
Posts: n/a
Default

Give them a call, Rome has amazing customer service.

Don't forget to be polite and courteous.
  Reply With Quote
Old 01-17-2009, 04:17 PM   #4 (permalink)
paperbag
Guest
 
Posts: n/a
Default

I looked for a number on their site but couldn't find one. looked like e-mail was the only way to contact them.
  Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 03:51 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2
VerticalSports
Baseball Forum Golf Forum Boxing Forum Snowmobile Forum
Basketball Forum Soccer Forum MMA Forum PWC Forum
Football Forum Cricket Forum Wrestling Forum ATV Forum
Hockey Forum Volleyball Forum Paintball Forum Snowboarding Forum
Tennis Forum Rugby Forums Lacrosse Forum Skiing Forums