I know a lot of people hate on Burton for various reasons. Over the last 20 years or so, I have had 4 or 5 of their boards, 5 or 6 sets of bindings, several boots, clothing. Never really been very disappointed with their stuff, or even had to deal with a warranty issue. Right now, I've got a custom x with triads, a set of cartels, and just got a new pair of hails. Only issues I can think of is the topsheet on the custom x is not that durable, the cap strap on my early model of triad est bindings always came loose and had to upgrade it to a better one, my cheap freestyle boots are starting to fall apart a little bit at about 7 years of age.
I really like the custom x, but probably not the best choice if you can only have one board. Definitely great to have 2 or more boards if possible. My other board right now is a K2 parkstar. Hoping to get a Never Summer Cobra if I find one on sale, which might be a pretty nice do-everything board also from the reviews I've read.