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-   -   Is this repairable? (http://www.snowboardingforum.com/boards/126705-repairable.html)

element 02-10-2014 04:41 PM

Is this repairable?
 
Gave the board to Delta in normal condition this morning, then hopped on the plane.
Got off the plane and got the board back this afternoon looking like this:

https://db.tt/yWDYBL6g

https://db.tt/989qfMHh

This looks pretty... dead - but figured i'd ask the experts here before trying to find a shop that might be able to do it near ATL / TN.


[Edit / Update]: Delta reviewed everything and totally stepped up - covered the cost of the board! Whew!!! Good customer care by Delta in this case

linvillegorge 02-10-2014 04:43 PM

Assuming you had it packaged correctly, Delta owes you a new snowboard bro.

Dago91 02-10-2014 04:49 PM

Quote:

Originally Posted by linvillegorge (Post 1523041)
Assuming you had it packaged correctly, Delta owes you a new snowboard bro.

:thumbsup:

snowklinger 02-10-2014 04:50 PM

yea they drove over that or something.

broken unfixable nonlocking cholola.

element 02-10-2014 05:12 PM

Thanks for the quick feedback - I'm going to see if I can get Delta to reimburse me...

Justman1020 02-10-2014 05:31 PM

Call and complain. You can probably get flight or atleast baggage fees reversed, and they definetly will replace the item.

linvillegorge 02-10-2014 05:41 PM

Quote:

Originally Posted by Justman1020 (Post 1523321)
Call and complain. You can probably get flight or atleast baggage fees reversed, and they definetly will replace the item.

Or, just go through the proper channels being understanding and polite first and see how that goes. You catch more flies with honey than you do with vinegar. Those people are quite used to people calling and bitching at them. You'd be surprised what a bit of genuine politeness and understanding can get you sometimes when you're dealing with people who are accustomed to seeing people at their worst.

hardasacatshead 02-10-2014 06:18 PM

Yep kill em with kindness.

That board's fucked mate. :thumbsdown:

jml22 02-10-2014 06:33 PM

From my understanding airlines have never repaired this shit or replace it.
You can try to file a claim but i wouldn't get my hopes up.
TO be honest with my bag you could drive over it and nothing would happen to my board still. That's why i got that bag.
It's the same with golf clubs, if i just throw duct tape onto my golf bag and expect my driver to make it the whole way i'm fucking dreaming.

It sucks, but good luck

slasheer 02-10-2014 11:36 PM

As far as you did not open a claim ON airport just after getting your snowboard back you propobly will win nothing.


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