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View Poll Results: Have you ever had a problem with your snowboard that was covered by its warranty?
Yes, and I was able to use the warranty to get it fixed. 6 25.00%
Yes, but I was not able to use the warranty (different country, end of term etc.) 3 12.50%
No. Never had a manufactor flaw in my board. 15 62.50%
Voters: 24. You may not vote on this poll

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Old 04-29-2009, 02:44 PM   #1 (permalink)
erangi
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Default Is a warranty really needed when buying a snowboard?

A few days ago, some local salesman tried to convince me I'd better buy a snowboard where the warranty can be used in case it's needed, namely avoid buying one abroad. That made me wonder - what might happen to a snowboard that would be covered by the warranty? I've heard about boards that cracked as a result of very low temperatures, but other than that, what manufacturing defects might surface after a while?

I know bindings and shoes might need repairing. But the board itself has no moving parts, and trauma damages are not covered by the warranty. It the warranty really that important then?
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Old 04-29-2009, 03:50 PM   #2 (permalink)
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Its tough to say its really a decision call...

Snowboards can have defects..topsheets peel..boards crack unexpectedly..

I saw this one kid riding down the hill buttering this used Rome he bought, barely at all and it snapped in half ...

It does give me some sense of security in my NS board that i have a 3 year warranty. Their boards are built so tough though its almost a moot point...

Its kind of backwards usually..its usually the high end board manufacturers that have better warranties...because they know their shit rarely breaks..
The cheaper guys usually only have 1 year if that and its usually a PITA to do because they likely have a lot more defects.
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Old 04-29-2009, 03:53 PM   #3 (permalink)
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I've warrantied a couple of boards over the years, so it's a good thing. Rule of thumb is that the longer the company is willing to Warranty their boards the less likely you are to have problems with them. A two year warranty is pretty standard for a quality board. Neversummer has upped the ante by offering a 3 year warranty on their boards.

The companies that offer these also need to be willing to honor them of course.
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Old 04-29-2009, 04:12 PM   #4 (permalink)
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I think it is a good idea, but I've never done it. 'Cause I live on the edge.
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Old 04-29-2009, 06:02 PM   #5 (permalink)
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Would you buy a new car if you knew it didn't have a warranty? Same concept applies here. I've broken 1 board a year since I started riding, some were my fault and some were manufacturing. It's a nice added insurance incase you get a board that touches snow and the whole topsheet peels off like what happened at the start of last season with Capita and Rome.
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Old 04-29-2009, 07:20 PM   #6 (permalink)
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what he's asking is if a company will honor a board's warranty if he bought it in a different country i.e. japan
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Old 04-29-2009, 08:02 PM   #7 (permalink)
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I have had two boards replaced under warranty no questions asked. So in the future that would influence my decision.
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Old 04-29-2009, 10:25 PM   #8 (permalink)
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never had a defect on a board, but i've had defects in other products. i think i've just been lucky. warranties aren't needed, but good to have. if it's really that good of a deal, then i guess i could do w/o it.
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Old 05-03-2009, 03:20 AM   #9 (permalink)
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For those that have replaced by warranty, what kind of problems did you have?

Are there any other common warranty defects besides the topsheets delaming?
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Old 05-03-2009, 11:45 PM   #10 (permalink)
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+1 for that question. If the poll is even somewhat representative, it shows a significant number of people have experienced manufacturer defects in their boards. This is quite discouraging, I have to say. Have the problems appeared after heavy use or at the get go? Are specific makers or models known to be prone to defects?
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