The Board Room Vancouver
Anyone dealt with these guys? Think twice before you do.
They had a sale over the weekend, 20% off Never Summer boards as per their Facebook page. I tried contacting them via email, no response, the online store didn't reflect the sale price.
I called them on Monday (last day of the sale) and they confirmed that the Never Summer were 20% off. So I wanted to buy one. The girl couldn't take my order because their "online guy" was away and needed to talk to her manager. On Tuesday I called back, confirmed that the board was still aside for me and they would give me the sale price. Again, the girl couldn't take my order and had someone call me back to take my order. I placed my order over the phone, again confirming the Jiblet 20% off. I was supposed to get a confirmation via email "in a few minutes". I didn't get a confirmation.
Today I noticed they charged me full price.
I'm trying to get a hold of them today, but buying something shouldn't be this hard.
UPDATE: Kudos to Never Summer! Vince from Never Summer got involved and I got the refund immediately. I am super impressed with Never Summer!
Last edited by Zee; 10-28-2009 at 09:24 PM.