Yeah if they are like 0.3mm deep scratches on an extruded base, I could do that with my finger nail. Worse will happen just mounting your bindings and setting it against a wall. Like everyone stated, bound to happen. I just got a Signal Park Series right off the delivery truck from my local shop, still in plastic. When I took it out it had very minor scratches from shipping. It happens, best to know your shop assistant though.