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Old 02-15-2010, 01:19 PM   #1 (permalink)
whiskaz's Avatar
Join Date: Feb 2010
Location: West Virginia
Posts: 63
Default The House - Nice Customer Service

Picked up some boots/bindings/board for my little girl. 3 days later everything went on sale. To make matters more frustrating I got a blemished board for about $20 off the non-blem, thinking it was a pretty good deal. Well, the non-blem dropped about $32. The bindings dropped by about $16. I called up The House and much to my surprise, they refunded me the difference. It wasn't a ton of money but ya know... still really cool of them, I thought. Anyway, thought I'd share!
Jeremy, WV
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Old 02-15-2010, 02:32 PM   #2 (permalink)
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Join Date: Feb 2010
Location: Dallas
Posts: 139

Thanks for sharing, I have been very pleased with them as well. I bought a jacket from them and they shipped the wrong size so in return they payed for shipping and also gave me a $20 giftcard.
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Old 02-15-2010, 04:48 PM   #3 (permalink)
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Location: Chicago, IL
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The House is one of the best places out there. Your not around for 25+ years without doing something right. Also they review things and post the videos on YouTube a lot so if you ever want info about gear they are great to watch.
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