Bindings pulled out of my Burton board! - Page 2 - Snowboarding Forum - Snowboard Enthusiast Forums
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Old 03-07-2010, 09:27 AM   #11 (permalink)
joe_lemm
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Well, I called the shop and they already started dicking me around without even seeing the board. The traffic on the Don Valley was packed so I didnt bother wasting my time. I emailed Burton and let them know i was disappointed with this happening. The weather here is beautiful and I am stuck without a board to use because I dont want moisture getting in my board and having the core rot.

Hopefully Burton can do something for me here, I guess I will find out tomorrow.


Joe
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Old 03-07-2010, 06:07 PM   #12 (permalink)
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I had this happen many years ago with a Burton second and it was covered under warranty with no questions asked. Then it happened again and again the shop replaced it with no questions asked. I don't know if Burton actually covered it but the shop gave me 2 new boards...second time around I didn't get the same model...they must have had a bad run or something...and again this was like 15 years ago so wouldn't affect your board at all...the point is make sure you buy from a good shop and they will cover you.
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Old 03-07-2010, 06:22 PM   #13 (permalink)
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You prolly got a defective board that slipped past QA. This is a very very dangerous defect as you are lucky it happened at a lift rather than speeding down a slope. If anything happened to you while that binding ripped out, you could have easily gotten a lawyer and sued the crap out of Burton. Burton should not let boards that are known to have this defect circulate and in cases like these, there should be a recall. It could be that your board just slipped QA, which happens. Where are Burtons made these days anyways. Prolly China or something. Even if so, there's no excuse for allowing a board like that into the market.
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Old 03-07-2010, 06:43 PM   #14 (permalink)
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same as me but i was going down a run odd enought only one hole is striped wonder if it can be fixed
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Old 03-08-2010, 07:14 PM   #15 (permalink)
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I just called Burton, and they were awesome!

Going to ship my board to them hopefully this week!

Ill keep you all posted on how it goes.

Joe
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Old 03-31-2010, 07:08 PM   #16 (permalink)
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Finally got around to shipping my board the other day, and just called Burton.

They said they are shipping me a new 2010 model, and that should be here before the end of the week!

Looks like Burton really came through on this one!

Joe
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Old 03-31-2010, 07:14 PM   #17 (permalink)
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looks like your local shop didn't
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Old 03-31-2010, 08:43 PM   #18 (permalink)
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Quote:
Originally Posted by legallyillegal View Post
looks like your local shop didn't
Punchline made me LOL
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Old 03-31-2010, 09:18 PM   #19 (permalink)
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Quote:
Originally Posted by legallyillegal View Post
looks like your local shop didn't
In all honesty, I've never liked Boardsports here in Toronto. Just a vibe I didn't really care much for, overpriced product, and for a retailer listed as carrying Never Summer, I've never seen one NS board there in the very few times I've been in. This just cements it.
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Old 03-31-2010, 10:40 PM   #20 (permalink)
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Quote:
Originally Posted by CoopersTroopers View Post
In all honesty, I've never liked Boardsports here in Toronto. Just a vibe I didn't really care much for, overpriced product, and for a retailer listed as carrying Never Summer, I've never seen one NS board there in the very few times I've been in. This just cements it.
+1

I dont understand that as well. When i called to inquire about NS boards, they gave me attitude and said they dont carry them. They should be removed off the NS retialers list.
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