Bindings pulled out of my Burton board! - Page 3 - Snowboarding Forum - Snowboard Enthusiast Forums
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post #21 of 26 (permalink) Old 04-01-2010, 03:31 AM
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From most reports Burton are pretty damn good at warranty replacements.

I was browsing at a local shop a few weeks ago and they had a brand new Custom V-Rocker that a bloke had crashed into a tree in Japan and almost snapped the nose clean off, and they apparently replaced that even.

Another guy had his highback broken by a chairlift and they replaced that too, no dramas.

Both cases where Burton would be well within their rights to reject those claims.
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post #22 of 26 (permalink) Old 04-01-2010, 04:27 AM
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They might aswell considering they over produce so heavily
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post #23 of 26 (permalink) Old 04-02-2010, 01:03 PM
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a board probably costs them less than $50 to make. so it would cost them more to lose a future sale than to ship out a free board. even if it is the buyer's fault.

fyi, when i bought my new board at REI, they said they give a lifetime satisfaction guarantee on everything they sell. he said i could bring my board back 5 years later and say i'm not satisfied and they would refund my money no questions asked. i would never do that. but it's good to know they have your back like that.
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post #24 of 26 (permalink) Old 04-02-2010, 01:07 PM
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Originally Posted by vote4pedro View Post
a board probably costs them less than $50 to make. so it would cost them more to lose a future sale than to ship out a free board. even if it is the buyer's fault.

fyi, when i bought my new board at REI, they said they give a lifetime satisfaction guarantee on everything they sell. he said i could bring my board back 5 years later and say i'm not satisfied and they would refund my money no questions asked. i would never do that. but it's good to know they have your back like that.
They don't call it Rental Equipment Incorporated for nothing
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post #25 of 26 (permalink) Old 04-02-2010, 01:37 PM
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They don't call it Rental Equipment Incorporated for nothing
HAHAHAH, good one, i like it
post #26 of 26 (permalink) Old 04-02-2010, 04:40 PM
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burton sucks.
only thing good is their warranty and their socks(when they go on sale for $5!)
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