Bindings pulled out of my Burton board! - Page 3 - Snowboarding Forum

Reede · 04-01-2010, 02:31 AM

From most reports Burton are pretty damn good at warranty replacements.

I was browsing at a local shop a few weeks ago and they had a brand new Custom V-Rocker that a bloke had crashed into a tree in Japan and almost snapped the nose clean off, and they apparently replaced that even.

Another guy had his highback broken by a chairlift and they replaced that too, no dramas.

Both cases where Burton would be well within their rights to reject those claims.

ETM · 04-01-2010, 03:27 AM

They might aswell considering they over produce so heavily

vote4pedro · 04-02-2010, 12:03 PM

a board probably costs them less than $50 to make. so it would cost them more to lose a future sale than to ship out a free board. even if it is the buyer's fault.

fyi, when i bought my new board at REI, they said they give a lifetime satisfaction guarantee on everything they sell. he said i could bring my board back 5 years later and say i'm not satisfied and they would refund my money no questions asked. i would never do that. but it's good to know they have your back like that.

linvillegorge · 04-02-2010, 12:07 PM

Quote:

Originally Posted by vote4pedro

a board probably costs them less than $50 to make. so it would cost them more to lose a future sale than to ship out a free board. even if it is the buyer's fault.

fyi, when i bought my new board at REI, they said they give a lifetime satisfaction guarantee on everything they sell. he said i could bring my board back 5 years later and say i'm not satisfied and they would refund my money no questions asked. i would never do that. but it's good to know they have your back like that.

They don't call it Rental Equipment Incorporated for nothing

04-02-2010, 12:37 PM

Quote:

Originally Posted by linvillegorge

They don't call it Rental Equipment Incorporated for nothing

HAHAHAH, good one, i like it

04-02-2010, 03:40 PM

burton sucks.
only thing good is their warranty and their socks(when they go on sale for $5!)

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04-01-2010, 02:31 AM	#21 (permalink)
Reede Senior Member Join Date: Feb 2009 Posts: 398	From most reports Burton are pretty damn good at warranty replacements. I was browsing at a local shop a few weeks ago and they had a brand new Custom V-Rocker that a bloke had crashed into a tree in Japan and almost snapped the nose clean off, and they apparently replaced that even. Another guy had his highback broken by a chairlift and they replaced that too, no dramas. Both cases where Burton would be well within their rights to reject those claims.

04-01-2010, 03:27 AM	#22 (permalink)
ETM Veteran Member Join Date: Aug 2009 Location: Hokkaido in my mind Posts: 1,360	They might aswell considering they over produce so heavily

04-02-2010, 12:03 PM	#23 (permalink)
vote4pedro Senior Member Join Date: Dec 2009 Location: NM Posts: 264	a board probably costs them less than $50 to make. so it would cost them more to lose a future sale than to ship out a free board. even if it is the buyer's fault. fyi, when i bought my new board at REI, they said they give a lifetime satisfaction guarantee on everything they sell. he said i could bring my board back 5 years later and say i'm not satisfied and they would refund my money no questions asked. i would never do that. but it's good to know they have your back like that.

04-02-2010, 03:40 PM	#26 (permalink)
VNlilMAN Guest Posts: n/a	burton sucks. only thing good is their warranty and their socks(when they go on sale for $5!)