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Old 03-21-2010, 05:35 PM   #1 (permalink)
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Default Dent in topsheet warranty issue?

I bought a sierra reverse crew less than a week ago cause I broke my other board on a previous trip. I have had it less than a week and have 2 days on it. My season is about over so I decided to pack it up. I noticed there are dents in the top sheet from the edges of my bindings. Is this a warranty issue? I have never had this happen on any of my previous boards. Is there way to prevent this?
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Old 03-21-2010, 05:43 PM   #2 (permalink)
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uhm, rubber guards cut out and put under the bindings when mount them, you can get the rubber material from a any hardware store... but I can't think for the life of me what it's called oh and it's pinkish but you won't be able to see it from under the bindings.
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Old 03-21-2010, 05:55 PM   #3 (permalink)
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I think your thinking of that a gas tank patch mat...or somthing along those lines.
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Old 03-21-2010, 06:06 PM   #4 (permalink)
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yeah that sounds right, I've got some cut out on my seven because the base wasn't padded.
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Old 03-21-2010, 07:00 PM   #5 (permalink)
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Dents on the top sheet from bindings? I've never heard of that before...scratches yes, indents no. Give them a call and see if they've had other complaints about it.
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Old 03-21-2010, 10:48 PM   #6 (permalink)
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I'm with Extremo on this. Do you have pics of said dents?
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Old 03-21-2010, 11:36 PM   #7 (permalink)
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It's a snowboard shit happens if it doesn't effect the ride fuck it.
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Old 03-22-2010, 10:24 AM   #8 (permalink)
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Here are a few pictures. You can't see it that well in these pictures. Camera phone. Normally I would agree with you but when its brand new and barely used I don't think this should happen. I don't want to to spread either.



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Old 03-22-2010, 11:02 AM   #9 (permalink)
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They look like pressure cuts from the bindings combined with, probably, a soft topsheet. I would contact Sierra and see what they say, but I'm pretty sure nothing is going to come out of it. Go get youself some rubber gaskets to put them under your bindings. This will help to dampen some of the vibrations/impact from jumps and protect that topsheet a little.
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Old 03-24-2010, 10:09 PM   #10 (permalink)
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Just to update. I called Sierra and they were very helpful. It sounded like they were going to warranty it. I am going one more time this weekend and they told me to use it and then send it back. They were going to look at it and then decide what to do. Was kinda surprised by the use it till your season is done then send it back.
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