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post #1 of 6 (permalink) Old 04-23-2010, 11:17 PM
MrShaniqwa
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Capita manufacturing defect

Hey all, so i recently purchased a capita stairmaster extreme from the source's online store.
When it arrived upon looking at the edge i noticed that the base and the edge are not flush along a 20cm section under the front heel edge. I would send it back but itll take 4-6 weeks apparently and im heading back to aus in 4 so that wont work. (capita doesn't deal in aus either )Ive tryed to ptex it in to reduce the risk of hitting a rock and ripping it out but theres still a few gaps. Would water be able to get into the core through these?
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post #2 of 6 (permalink) Old 04-23-2010, 11:28 PM
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Talk to Kyle at Capita and tell him your situation. He may be able to work out a deal where he ships his when he gets a shipping conformation on yours.

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post #3 of 6 (permalink) Old 04-24-2010, 11:28 PM
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Cheers dude, any idea about how i would get in contact with kyle at capita?
post #4 of 6 (permalink) Old 04-24-2010, 11:30 PM
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Try calling Capita and asking for Kyle.

He's the warranty kat

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post #5 of 6 (permalink) Old 04-25-2010, 10:43 PM
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Hate to say it, but I've heard about it before. Good news is, from what I hear, they seem to own up to it and replace new boards that come busted up.

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post #6 of 6 (permalink) Old 04-26-2010, 09:40 AM
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Ya, all companies have defects but this one never should've made it into any consumers hands.

I had an issue with my 2009 Bataleon Jam where the graphics were all fucked up..... Got a warranty board, and that one was even worse then the first. In the end they sent me a 2010 which was fine. Ended up selling it anyways.

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