Lib convinces me - Snowboarding Forum - Snowboard Enthusiast Forums
User Tag List

Reply
 
LinkBack Thread Tools Display Modes
post #1 of 14 (permalink) Old 04-25-2010, 12:06 AM Thread Starter
Member
 
Join Date: Feb 2010
Posts: 30
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Lib convinces me

So my 2009-2010 banana magic had a bit of delaminating going on after just a couple of wks of boarding. I sent it in and because they stopped making the 09-10 model, they sent me this...



service was A+.
x41133127x is offline  
Sponsored Links
Advertisement
 
post #2 of 14 (permalink) Old 04-25-2010, 02:51 AM
Senior Member
 
Join Date: May 2009
Posts: 187
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
That is one sweet board! Can't decide if to get a lib or n's this season
ckang008 is offline  
post #3 of 14 (permalink) Old 04-25-2010, 03:14 AM
Senior Member
 
Join Date: May 2009
Posts: 187
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
That is one sweet board! Can't decide if to get a lib or n's this season
ckang008 is offline  
post #4 of 14 (permalink) Old 04-25-2010, 11:36 AM
Veteran Member
 
walove's Avatar
 
Join Date: May 2009
Location: Bozeman/Seattle
Posts: 767
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
lib's art department is also original with their designs. I like the top sheet texture, ads a different look.

SHRED HAPPENS
walove is offline  
post #5 of 14 (permalink) Old 04-25-2010, 01:58 PM
Veteran Member
 
fredericp64's Avatar
 
Join Date: Jan 2010
Location: An igloo in Canada
Posts: 533
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
That looks so badass wow!!
fredericp64 is offline  
post #6 of 14 (permalink) Old 04-25-2010, 02:00 PM
Veteran Member
 
linvillegorge's Avatar
 
Join Date: Jul 2009
Location: Evergreen, CO
Posts: 8,644
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 91 Post(s)
Good to hear man. I always like to hear about companies standing behind their products.
linvillegorge is offline  
post #7 of 14 (permalink) Old 04-25-2010, 02:24 PM
Veteran Member
 
Cr0_Reps_Smit's Avatar
 
Join Date: Jun 2009
Location: SMiThville, NJ (Summit County in winter)
Posts: 1,698
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
i actually just recently had the worst experience with them and will never buy from them again after it. my board cracked and i took it back to the place i bought it to have it warrantied but my receipt wasnt in the system anymore but the shop knows me really well and knows i bought it from them. well they call lib tech up and lib refused to all ends to warranty my board because "i couldve got it from my friend broken and just trying to get a free one" which makes no sense since the shop said, no, he didnt. plus i am an instructor so i had to ride a rental board this whole time and really pissed me off that they wouldnt warranty a board that they made that was faulty no matter the owner. when i called them who ever i talked to was really arrogant and talked down on me the whole time like i meant nothing what so ever. worst experience ever.
Cr0_Reps_Smit is offline  
post #8 of 14 (permalink) Old 04-25-2010, 06:19 PM
Veteran Member
 
Lstarrasl's Avatar
 
Join Date: Mar 2010
Location: Carlsbad
Posts: 647
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Damn, I hope you don't have to wait until next season to ride...
Lstarrasl is offline  
post #9 of 14 (permalink) Old 04-25-2010, 08:29 PM
Senior Member
 
Join Date: Nov 2009
Location: winchester, VA
Posts: 155
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 7 Post(s)
Congrats on your new ride. I had a similar thing happen in '93. Back when Lib boards were very fragile and the topsheet was basically this rock hard plastic. Edge began to separate and they sent me a new stick. That's especially cool you got next year's model though.
sidewall is offline  
post #10 of 14 (permalink) Old 04-25-2010, 09:06 PM
Veteran Member
 
linvillegorge's Avatar
 
Join Date: Jul 2009
Location: Evergreen, CO
Posts: 8,644
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 91 Post(s)
Quote:
Originally Posted by Cr0_Reps_Smit View Post
i actually just recently had the worst experience with them and will never buy from them again after it. my board cracked and i took it back to the place i bought it to have it warrantied but my receipt wasnt in the system anymore but the shop knows me really well and knows i bought it from them. well they call lib tech up and lib refused to all ends to warranty my board because "i couldve got it from my friend broken and just trying to get a free one" which makes no sense since the shop said, no, he didnt. plus i am an instructor so i had to ride a rental board this whole time and really pissed me off that they wouldnt warranty a board that they made that was faulty no matter the owner. when i called them who ever i talked to was really arrogant and talked down on me the whole time like i meant nothing what so ever. worst experience ever.
Well, that sucks and honestly if I was in your position I'd be pissed as well. However, it's a good lesson learned. When you buy something new that has a warranty, make DAMN sure you hang onto that receipt! With you being an instructor and having obvious influence over other riders, I would've thought they would've taken care of you. If they had, I guarantee they would've more than made up the money by your students seeing your board and you giving the company props if they asked about it. On the other hand, why couldn't the shop have just created a receipt for you? Was it a local shop or a chain? If it was local, they should've been able to create something.
linvillegorge is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Snowboarding Forum - Snowboard Enthusiast Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
Powered by vBadvanced CMPS v3.2.3
For the best viewing experience please update your browser to Google Chrome