Join Date: Jun 2009
Location: SMiThville, NJ (Summit County in winter)
Mentioned: 1 Post(s)
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i actually just recently had the worst experience with them and will never buy from them again after it. my board cracked and i took it back to the place i bought it to have it warrantied but my receipt wasnt in the system anymore but the shop knows me really well and knows i bought it from them. well they call lib tech up and lib refused to all ends to warranty my board because "i couldve got it from my friend broken and just trying to get a free one" which makes no sense since the shop said, no, he didnt. plus i am an instructor so i had to ride a rental board this whole time and really pissed me off that they wouldnt warranty a board that they made that was faulty no matter the owner. when i called them who ever i talked to was really arrogant and talked down on me the whole time like i meant nothing what so ever. worst experience ever.