Join Date: Jan 2008
Location: Mountains of Mordor
Mentioned: 1 Post(s)
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Never hurts to shoot them an email.
Try to seem like you feel bad for inconveniencing them with your issue, and make sure to tell them that you love their products before you ask if they can do anything.
My friend does this and hasn't paid for boots in 3 years.
Really for me, I'll only do this with a company I really do like. Instead of being just some email asking for a warranty board, you become an actual person hoping that the company you like will graciously hook you up.
Ashbury has sent me like 4 replacement lenses this way too, which is also why they gets my monies when I do spend them.
That thing I do to escape the world and have fun with my friends