Is my Burton Sherlock Deffective? - Snowboarding Forum

Domafari · 10-20-2010, 01:15 PM

Picked up the sherlock a few weeks ago in a 154, love the board but today I flipped it over and was carefully inspecting the base when I felt a small bump, sort of raised surface on the bottom of the board..which seems to line up with the EST, dead center down the board. It's noticeable on oneside, the other seems to be okay. Is this common with EST to feel as light raise in the base, I would assume it would be sunken in instead of raised..but.

BurtonAvenger · 10-20-2010, 01:25 PM

Sounds like it was a pressing issue like the aluminum in the track heated up and bubbled down.

Domafari · 10-20-2010, 01:26 PM

I want to keep the board, but should I contact burton or my local shop I picked it up from? I still have 2 months till I can ride.

Milo303 · 10-20-2010, 01:31 PM

Quote:

Originally Posted by Domafari

I want to keep the board, but should I contact burton or my local shop I picked it up from? I still have 2 months till I can ride.

Absolutely attempt whatever you need to do for a warranty.

Domafari · 10-20-2010, 01:32 PM

I bought it two weeks ago, I hope the word "attempt" isn't as scary as it sounds..

Milo303 · 10-20-2010, 01:34 PM

You should have a couple year warranty I think.... Burton can be complete assholes with warrantys, or the easiest ever to deal with. But either way, get it done pre season if you can!

Make a call today imo

Domafari · 10-20-2010, 01:46 PM

Headed to my shop now, do you think the burton Process is a close second to the sherlock..I really wanted to ride that lock though!

vote4pedro · 10-20-2010, 02:03 PM

if you bought it 2 weeks ago, you should be able to exchange it for the same board through the shop rather than deal with the warranty. let them send it back as defective.

Milo303 · 10-20-2010, 02:06 PM

Quote:

Originally Posted by vote4pedro

if you bought it 2 weeks ago, you should be able to exchange it for the same board through the shop rather than deal with the warranty. let them send it back as defective.

In theory he's right. Would be the easiest route for sure

Domafari · 10-20-2010, 03:35 PM

Just got back. He is going to get a hold of a few reps and see what they think.

We felt the base of a few Burton boards there and it seems to be that you can feel this "bump" on the majority of burton EST boards. My nose seems to be the most noticable of all of them though, my tails "bump" is average with what the other boards on the rack have. Will post up what they respond with..

10-20-2010, 01:15 PM	#1 (permalink)
Domafari Junior Member Join Date: Sep 2010 Posts: 14	Is my Burton Sherlock Deffective? Picked up the sherlock a few weeks ago in a 154, love the board but today I flipped it over and was carefully inspecting the base when I felt a small bump, sort of raised surface on the bottom of the board..which seems to line up with the EST, dead center down the board. It's noticeable on oneside, the other seems to be okay. Is this common with EST to feel as light raise in the base, I would assume it would be sunken in instead of raised..but.

10-20-2010, 01:25 PM	#2 (permalink)
BurtonAvenger Veteran Member Join Date: Aug 2007 Location: Mountains Posts: 8,058	Sounds like it was a pressing issue like the aluminum in the track heated up and bubbled down. __________________ Angry Snowboarder Because someone has to call it how they see it!

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10-20-2010, 01:26 PM	#3 (permalink)
Domafari Junior Member Join Date: Sep 2010 Posts: 14	I want to keep the board, but should I contact burton or my local shop I picked it up from? I still have 2 months till I can ride.

10-20-2010, 01:32 PM	#5 (permalink)
Domafari Junior Member Join Date: Sep 2010 Posts: 14	I bought it two weeks ago, I hope the word "attempt" isn't as scary as it sounds..

10-20-2010, 01:46 PM	#7 (permalink)
Domafari Junior Member Join Date: Sep 2010 Posts: 14	Headed to my shop now, do you think the burton Process is a close second to the sherlock..I really wanted to ride that lock though!

10-20-2010, 02:03 PM	#8 (permalink)
vote4pedro Senior Member Join Date: Dec 2009 Location: NM Posts: 264	if you bought it 2 weeks ago, you should be able to exchange it for the same board through the shop rather than deal with the warranty. let them send it back as defective.

10-20-2010, 03:35 PM	#10 (permalink)
Domafari Junior Member Join Date: Sep 2010 Posts: 14	Just got back. He is going to get a hold of a few reps and see what they think. We felt the base of a few Burton boards there and it seems to be that you can feel this "bump" on the majority of burton EST boards. My nose seems to be the most noticable of all of them though, my tails "bump" is average with what the other boards on the rack have. Will post up what they respond with..