Is my Burton Sherlock Deffective? - Snowboarding Forum - Snowboard Enthusiast Forums
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post #1 of 10 (permalink) Old 10-20-2010, 02:15 PM Thread Starter
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Question Is my Burton Sherlock Deffective?

Picked up the sherlock a few weeks ago in a 154, love the board but today I flipped it over and was carefully inspecting the base when I felt a small bump, sort of raised surface on the bottom of the board..which seems to line up with the EST, dead center down the board. It's noticeable on oneside, the other seems to be okay. Is this common with EST to feel as light raise in the base, I would assume it would be sunken in instead of raised..but.
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post #2 of 10 (permalink) Old 10-20-2010, 02:25 PM
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Sounds like it was a pressing issue like the aluminum in the track heated up and bubbled down.

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post #3 of 10 (permalink) Old 10-20-2010, 02:26 PM Thread Starter
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I want to keep the board, but should I contact burton or my local shop I picked it up from? I still have 2 months till I can ride.
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post #4 of 10 (permalink) Old 10-20-2010, 02:31 PM
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I want to keep the board, but should I contact burton or my local shop I picked it up from? I still have 2 months till I can ride.
Absolutely attempt whatever you need to do for a warranty.

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post #5 of 10 (permalink) Old 10-20-2010, 02:32 PM Thread Starter
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I bought it two weeks ago, I hope the word "attempt" isn't as scary as it sounds..
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post #6 of 10 (permalink) Old 10-20-2010, 02:34 PM
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You should have a couple year warranty I think.... Burton can be complete assholes with warrantys, or the easiest ever to deal with. But either way, get it done pre season if you can!

Make a call today imo

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post #7 of 10 (permalink) Old 10-20-2010, 02:46 PM Thread Starter
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Headed to my shop now, do you think the burton Process is a close second to the sherlock..I really wanted to ride that lock though!
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post #8 of 10 (permalink) Old 10-20-2010, 03:03 PM
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if you bought it 2 weeks ago, you should be able to exchange it for the same board through the shop rather than deal with the warranty. let them send it back as defective.
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post #9 of 10 (permalink) Old 10-20-2010, 03:06 PM
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if you bought it 2 weeks ago, you should be able to exchange it for the same board through the shop rather than deal with the warranty. let them send it back as defective.
In theory he's right. Would be the easiest route for sure

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post #10 of 10 (permalink) Old 10-20-2010, 04:35 PM Thread Starter
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Just got back. He is going to get a hold of a few reps and see what they think.

We felt the base of a few Burton boards there and it seems to be that you can feel this "bump" on the majority of burton EST boards. My nose seems to be the most noticable of all of them though, my tails "bump" is average with what the other boards on the rack have. Will post up what they respond with..
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