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post #1 of 28 (permalink) Old 12-09-2010, 09:04 PM Thread Starter
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board damage

I just received a used custom x i bought on ebay. I was told there was no damage. Upon receipt I noticed there was damage to the packaging. By the way the packaging was 2 layers up bubble wrap and brown paper. As a result of this shipping damage there is now damage to the edge of my board. It is minor but the edge appears to be cracked all the way through and material pushed under the base.

Is it too minor to worry about or press for a refund? Could this edge now tear apart easier or affect the ride?
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File Type: jpg customx edge1.jpg (61.2 KB, 108 views)
File Type: jpg customx edge2.jpg (44.0 KB, 86 views)
File Type: jpg customx edge3.jpg (58.7 KB, 78 views)
File Type: jpg customx edge4.jpg (63.9 KB, 72 views)
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post #2 of 28 (permalink) Old 12-09-2010, 09:16 PM
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If i were i'd sent the item back to seller. I believe that edge can fal out from the board. what would you do if this happens on a high spped?
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post #3 of 28 (permalink) Old 12-09-2010, 09:20 PM Thread Starter
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I think that is what my position is going to be. I am reading more about it and it looks like once that seal is busted moisture can get in there and start to seperate the board. It seems to be repairable but im not sure i want to deal with that.

Anyone have any experiance with edge repair? How well did that go?
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post #4 of 28 (permalink) Old 12-09-2010, 09:28 PM
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I know it sucks waiting but I would return that.
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post #5 of 28 (permalink) Old 12-09-2010, 09:28 PM
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I wouldn't accept that. I'd send it back. Seller should have got shipping insurance.
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post #6 of 28 (permalink) Old 12-09-2010, 09:35 PM
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I'm pretty sure it's the buyers responsibility to buy shipping insurance. I hope you got some.
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post #7 of 28 (permalink) Old 12-09-2010, 09:38 PM Thread Starter
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I did not. The ebay auction stated $25 for shipping via standard UPS. UPS automatically insures all packages for $100. Unfortunatly he ended up shipping USPS and they do not include any insurance.
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post #8 of 28 (permalink) Old 12-09-2010, 09:52 PM
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seems to me seller should be responsible for at least offering insurance. Seller didn't buy insurance, seller sent USPS...negligent?

If you bought from an internet distributor, they'd be responsible until it got into your door because it's in their best interest for the customer to be happy.

If seller gives you any hassle, get your money back via paypal's system.
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post #9 of 28 (permalink) Old 12-09-2010, 09:56 PM Thread Starter
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I have sent an email to the seller asking about what insurance if any was purchsed. I sent pictures of the damage and asked what he is going to do about it. We will see.

So is that the consensus? Get my money back and buy another stick?

Don't let it slide or get a repair job?
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post #10 of 28 (permalink) Old 12-09-2010, 09:58 PM Thread Starter
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If it matters I paid $260 for it used. The rest of the board is in great shape.
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