board damage - Snowboarding Forum

judoant · 12-09-2010, 08:04 PM

I just received a used custom x i bought on ebay. I was told there was no damage. Upon receipt I noticed there was damage to the packaging. By the way the packaging was 2 layers up bubble wrap and brown paper. As a result of this shipping damage there is now damage to the edge of my board. It is minor but the edge appears to be cracked all the way through and material pushed under the base.

Is it too minor to worry about or press for a refund? Could this edge now tear apart easier or affect the ride?

TLN · 12-09-2010, 08:16 PM

If i were i'd sent the item back to seller. I believe that edge can fal out from the board. what would you do if this happens on a high spped?

judoant · 12-09-2010, 08:20 PM

I think that is what my position is going to be. I am reading more about it and it looks like once that seal is busted moisture can get in there and start to seperate the board. It seems to be repairable but im not sure i want to deal with that.

Anyone have any experiance with edge repair? How well did that go?

basso4735 · 12-09-2010, 08:28 PM

I know it sucks waiting but I would return that.

extra0 · 12-09-2010, 08:28 PM

I wouldn't accept that. I'd send it back. Seller should have got shipping insurance.

braden717 · 12-09-2010, 08:35 PM

I'm pretty sure it's the buyers responsibility to buy shipping insurance. I hope you got some.

judoant · 12-09-2010, 08:38 PM

I did not. The ebay auction stated $25 for shipping via standard UPS. UPS automatically insures all packages for $100. Unfortunatly he ended up shipping USPS and they do not include any insurance.

extra0 · 12-09-2010, 08:52 PM

seems to me seller should be responsible for at least offering insurance. Seller didn't buy insurance, seller sent USPS...negligent?

If you bought from an internet distributor, they'd be responsible until it got into your door because it's in their best interest for the customer to be happy.

If seller gives you any hassle, get your money back via paypal's system.

judoant · 12-09-2010, 08:56 PM

I have sent an email to the seller asking about what insurance if any was purchsed. I sent pictures of the damage and asked what he is going to do about it. We will see.

So is that the consensus? Get my money back and buy another stick?

Don't let it slide or get a repair job?

judoant · 12-09-2010, 08:58 PM

If it matters I paid $260 for it used. The rest of the board is in great shape.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

12-09-2010, 08:16 PM	#2 (permalink)
TLN Senior Member Join Date: Sep 2010 Location: Kazachstan Posts: 255	If i were i'd sent the item back to seller. I believe that edge can fal out from the board. what would you do if this happens on a high spped?

12-09-2010, 08:20 PM	#3 (permalink)
judoant Senior Member Join Date: Jan 2010 Posts: 117	I think that is what my position is going to be. I am reading more about it and it looks like once that seal is busted moisture can get in there and start to seperate the board. It seems to be repairable but im not sure i want to deal with that. Anyone have any experiance with edge repair? How well did that go?

12-09-2010, 08:28 PM	#4 (permalink)
basso4735 Senior Member Join Date: Nov 2010 Location: MA Posts: 214	I know it sucks waiting but I would return that.

12-09-2010, 08:28 PM	#5 (permalink)
extra0 Veteran Member Join Date: Jan 2010 Location: CA Posts: 582	I wouldn't accept that. I'd send it back. Seller should have got shipping insurance.

12-09-2010, 08:35 PM	#6 (permalink)
braden717 Member Join Date: Jan 2009 Posts: 43	I'm pretty sure it's the buyers responsibility to buy shipping insurance. I hope you got some.

12-09-2010, 08:38 PM	#7 (permalink)
judoant Senior Member Join Date: Jan 2010 Posts: 117	I did not. The ebay auction stated $25 for shipping via standard UPS. UPS automatically insures all packages for $100. Unfortunatly he ended up shipping USPS and they do not include any insurance.

12-09-2010, 08:52 PM	#8 (permalink)
extra0 Veteran Member Join Date: Jan 2010 Location: CA Posts: 582	seems to me seller should be responsible for at least offering insurance. Seller didn't buy insurance, seller sent USPS...negligent? If you bought from an internet distributor, they'd be responsible until it got into your door because it's in their best interest for the customer to be happy. If seller gives you any hassle, get your money back via paypal's system.

12-09-2010, 08:56 PM	#9 (permalink)
judoant Senior Member Join Date: Jan 2010 Posts: 117	I have sent an email to the seller asking about what insurance if any was purchsed. I sent pictures of the damage and asked what he is going to do about it. We will see. So is that the consensus? Get my money back and buy another stick? Don't let it slide or get a repair job?

12-09-2010, 08:58 PM	#10 (permalink)
judoant Senior Member Join Date: Jan 2010 Posts: 117	If it matters I paid $260 for it used. The rest of the board is in great shape.