Which snowboard company has the best customer service? - Snowboarding Forum - Snowboard Enthusiast Forums
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post #1 of 21 (permalink) Old 01-01-2012, 07:42 PM Thread Starter
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Which snowboard company has the best customer service?

I was just wondering I've had experience with burton customer service and they are phenomenal but was wanting feedback about others thanks Nate.
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post #2 of 21 (permalink) Old 01-01-2012, 07:43 PM Thread Starter
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Oh yea your opinion on who has the best.
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post #3 of 21 (permalink) Old 01-01-2012, 07:48 PM Thread Starter
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I know I put in wrong section sorry!
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post #4 of 21 (permalink) Old 01-01-2012, 08:05 PM
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Rome has built a very good reputation for having some of the best customer service and I would agree.
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post #5 of 21 (permalink) Old 01-01-2012, 08:35 PM
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Arbor.

10char
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post #6 of 21 (permalink) Old 01-01-2012, 08:43 PM
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Rome has good customer service, but I'd rather not have to use it in the first place... :/

Still a bit miffed about the Rome United recall a year or so back.
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post #7 of 21 (permalink) Old 01-01-2012, 09:25 PM Thread Starter
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I agree I wouldn't want to have to use customer service in the first place either but to give u an example I went to the slopes last week and was and idiot and didn't put my board in the board bag I had, instead i thru the board in the trunk and slammed it before I left well come to find out I tore the highback foam on left highback which is no biggie but it looks ugly now but still rideable, so I call burton and told them it was my fault and can I order a highback for my bindings. They told me they would send me a new highback free I was like wow.
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post #8 of 21 (permalink) Old 01-01-2012, 09:50 PM
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Stepchild Has No Customer Service.
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post #9 of 21 (permalink) Old 01-01-2012, 10:13 PM
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Don't know if it's the best out there, but I've had a couple of really positive experiences with K2.
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post #10 of 21 (permalink) Old 01-01-2012, 10:24 PM
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Originally Posted by gauntlet09 View Post
Don't know if it's the best out there, but I've had a couple of really positive experiences with K2.
X2 they've replaced binding parts for me free 3 times now

makingfreshtracks.com
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