Burton Warrenty - Snowboarding Forum - Snowboard Enthusiast Forums
User Tag List

 
LinkBack Thread Tools Display Modes
post #1 of 3 (permalink) Old 03-10-2008, 09:25 PM
jamman
Guest
 
Posts: n/a
Mentioned: Post(s)
Tagged: Thread(s)
Quoted: Post(s)
Burton Warrenty

So I got some brand new burton ruler boots for Christmas. They have been great to me, very comfortable, except the right boot started to come completely apart. The laces were tearing through the boot, and the seams on the toe were starting to fray, all in about only a month and a half of riding. I figured that it was just from resting my board on my foot, but after I thought about it I realized that I hardly ever rest my board on my foot. Ocasionally I do if my foot is starting to get tired after a long day of riding, but not hardly enough to do the kind of damage my boots had. So I took it in to the shop where my parents got the boots and asked if there was any kind of warranty that they could give me. They said that they couldn't do anything about it, but they could send it into Burton to get it fixed. I had heard that Burton has an excellent warranty program so I figured I would get my boots fixed, no problem. Well, it had been about 3 weeks since I sent them in, so I figured I would give the shop a call to see if my boots were back (I borrowed my friends extra pair while I was waiting). They were back, but NOT fixed. I guess there is a letter that came with the boots basically saying that the damage is typical wear and tear, but the shop is closed so I am going to have to wait until tomarrow to get it and read it. So I'm just wondering, is it typical to get that kind of wear on a boot that fast? I mean, the boot is BRAND NEW! And how is something like that not covered by Burton???

Last edited by jamman; 03-10-2008 at 09:27 PM. Reason: I misspelled warranty, sorry about the title I can't change it
Sponsored Links
Advertisement
 
post #2 of 3 (permalink) Old 03-10-2008, 10:34 PM
-LIFETIME MEMBER-
 
sedition's Avatar
 
Join Date: Feb 2007
Location: Boston, MA
Posts: 2,745
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Post some pics of them, if you have any. Also, what state are you in? I can do some quick (and free) research on any state law(s) that relate to sale of goods / warranty of goods.

"Nancy Ninja Nabs Nefarious Nymph. Pays Price Per Pissed Pants!" -Flick

"Up, up, my people, let smoke and flame be our sign!"
-The White Rose Society


sedition is offline  
post #3 of 3 (permalink) Old 03-10-2008, 10:38 PM
jamman
Guest
 
Posts: n/a
Mentioned: Post(s)
Tagged: Thread(s)
Quoted: Post(s)
Yeah I'll post some pics once I get them back tomarrow. I live in Michigan btw.
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Snowboarding Forum - Snowboard Enthusiast Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
Powered by vBadvanced CMPS v3.2.3
For the best viewing experience please update your browser to Google Chrome