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Old 03-11-2008, 03:33 PM   #1 (permalink)
LiveToRide
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Default ICS system breaking?

Hey so i got the jeremy board this year at the beginning of the season. i have gone pretty consitently about 3 to 4 times a week. so i went to the mtn yesterday and towards the end of the day i notice that my back binding just doesnt feel right. i take a look and notice that the binding is sitting about haf an inch off the bottom of the top of the board. i take the binding off only to see that the inside screw on my back foot pulled through the ICS. i almost cried! anyways has this happened to anyone else?? and burton shuld cover that right?
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Old 03-11-2008, 03:38 PM   #2 (permalink)
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To me, it sounds like something they should cover.

Last edited by sparty; 03-11-2008 at 03:40 PM.
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Old 03-11-2008, 04:04 PM   #3 (permalink)
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How am I not surprised by this? Burton generally does good warranty work. Give them a call.
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Old 03-11-2008, 07:33 PM   #4 (permalink)
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i heart burton.... oh wait
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Old 03-11-2008, 09:40 PM   #5 (permalink)
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Come on guys, like inserts have never pulled out of the 4x4 system before? This is the first i've heard of this happening with the ics system. And yes, I'm sure Burton will cover it.
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Old 03-12-2008, 04:12 PM   #6 (permalink)
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ya they do cover it. ics boards have a full 2 year warranty which is nice. but it cost me 140 bucks to send that shit to vermont.. i already paid 530 for a board. they should refund that kind of stuff..
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Old 03-13-2008, 07:58 AM   #7 (permalink)
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Quote:
Originally Posted by LiveToRide View Post
but it cost me 140 bucks to send that shit to vermont..
What the hell? Do you live in the US?
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Old 03-13-2008, 06:27 PM   #8 (permalink)
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ya i live in so cal. i overnited it there cause the season is winding down and i want to ride. also burton does this thing where they send it back the way u sent it which is kinda cool
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Old 03-13-2008, 06:43 PM   #9 (permalink)
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...still, $140 for overnight...

I hate to say this, but
a) thats a lot.
b) It was $220 on WM last night
c) Hope they get it sorted out soon.
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Old 03-13-2008, 07:38 PM   #10 (permalink)
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i would be pissed having to pay 140 to get it to them... id send them pictures and basically say they can replace the board or send me a full refund.
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