snapped board - Snowboarding Forum

Justin · 03-10-2012, 07:55 PM

pretty sure i know the answer but just want to check. i just snapped my nose that isn't covered by warranty right?

bought it at about christmas. solomon riot.

ilikecoupons · 03-10-2012, 08:29 PM

it really depends on how you broke it

handscreate · 03-10-2012, 10:21 PM

Totally depends how or why it broke. If it's a defective board it's covered, if you thrashed it and smashed it, it's not likely to be covered...

Justin · 03-10-2012, 11:57 PM

idk, i just botched a 180(yes i know a 180) and landed on the nose kinda weird, when i got to the bottom my flat board had a heavy pow rocker on the nose. should i just email solomon or the retailer?

Sudden_Death · 03-11-2012, 01:12 AM

Never hurts asking but it sounds like you may be out of luck on that one. Let us know how it goes.

linvillegorge · 03-11-2012, 01:16 AM

Never hurts to contact them. Worst they can do is say no.

Don't be a douche to them though. Suck up and tell them how much you love their shit and how stoked you were with the board before it broke. That'll get you a whole lot further than being a douche.

Justin · 03-11-2012, 10:05 AM

ok i will give them a call tomorrow, thanks for the advice.

Volt · 03-11-2012, 11:21 AM

Damn dude. That blows. But to what Snowolf said, you're likely to catch more bees with honey than vinegar. I know from being on a customer services side, I was always willing to go the extra 1% for the customer if they were nice to me.

Justin · 03-11-2012, 12:02 PM

ya i won't be rude. im very aware that it was probably my fault. im not really expecting them to do anything.

03-10-2012, 07:55 PM	#1 (permalink)
Justin Veteran Member Join Date: Jun 2010 Location: Calgary Posts: 758	snapped board pretty sure i know the answer but just want to check. i just snapped my nose that isn't covered by warranty right? bought it at about christmas. solomon riot.

03-11-2012, 01:16 AM	#6 (permalink)
linvillegorge Veteran Member Join Date: Jul 2009 Location: Evergreen, CO Posts: 4,501	Never hurts to contact them. Worst they can do is say no. Don't be a douche to them though. Suck up and tell them how much you love their shit and how stoked you were with the board before it broke. That'll get you a whole lot further than being a douche. __________________ "People say that marijuana smoking is going to get in the way of my career. I say to them that on the contrary, my fighting career is getting in the way of my marijuana smoking." -Nick Diaz

03-11-2012, 11:21 AM	#8 (permalink)
Volt Member Join Date: Mar 2012 Location: Massachusetts Posts: 52	Damn dude. That blows. But to what Snowolf said, you're likely to catch more bees with honey than vinegar. I know from being on a customer services side, I was always willing to go the extra 1% for the customer if they were nice to me. __________________ -Ryan "Here's the deal: I'm not easy to get along with, and I'm sensing you're a bit of a bitch." - Tallahassee

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03-10-2012, 08:29 PM	#2 (permalink)
ilikecoupons Senior Member Join Date: Jan 2012 Posts: 161	it really depends on how you broke it

03-10-2012, 10:21 PM	#3 (permalink)
handscreate Senior Member Join Date: Jan 2012 Location: Los Angeles, CA Posts: 212	Totally depends how or why it broke. If it's a defective board it's covered, if you thrashed it and smashed it, it's not likely to be covered...

03-10-2012, 11:57 PM	#4 (permalink)
Justin Veteran Member Join Date: Jun 2010 Location: Calgary Posts: 758	idk, i just botched a 180(yes i know a 180) and landed on the nose kinda weird, when i got to the bottom my flat board had a heavy pow rocker on the nose. should i just email solomon or the retailer?

03-11-2012, 01:12 AM	#5 (permalink)
Sudden_Death Veteran Member Join Date: Mar 2011 Location: Ottawa, On Posts: 659	Never hurts asking but it sounds like you may be out of luck on that one. Let us know how it goes.

03-11-2012, 10:05 AM	#7 (permalink)
Justin Veteran Member Join Date: Jun 2010 Location: Calgary Posts: 758	ok i will give them a call tomorrow, thanks for the advice.

03-11-2012, 12:02 PM	#9 (permalink)
Justin Veteran Member Join Date: Jun 2010 Location: Calgary Posts: 758	ya i won't be rude. im very aware that it was probably my fault. im not really expecting them to do anything.