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Old 03-10-2012, 07:55 PM   #1 (permalink)
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Default snapped board

pretty sure i know the answer but just want to check. i just snapped my nose that isn't covered by warranty right?

bought it at about christmas. solomon riot.
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Old 03-10-2012, 08:29 PM   #2 (permalink)
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it really depends on how you broke it
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Old 03-10-2012, 10:21 PM   #3 (permalink)
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Totally depends how or why it broke. If it's a defective board it's covered, if you thrashed it and smashed it, it's not likely to be covered...
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Old 03-10-2012, 11:57 PM   #4 (permalink)
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idk, i just botched a 180(yes i know a 180) and landed on the nose kinda weird, when i got to the bottom my flat board had a heavy pow rocker on the nose. should i just email solomon or the retailer?
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Old 03-11-2012, 01:12 AM   #5 (permalink)
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Never hurts asking but it sounds like you may be out of luck on that one. Let us know how it goes.
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Old 03-11-2012, 01:16 AM   #6 (permalink)
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Never hurts to contact them. Worst they can do is say no.

Don't be a douche to them though. Suck up and tell them how much you love their shit and how stoked you were with the board before it broke. That'll get you a whole lot further than being a douche.
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Old 03-11-2012, 10:05 AM   #7 (permalink)
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ok i will give them a call tomorrow, thanks for the advice.
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Old 03-11-2012, 11:21 AM   #8 (permalink)
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Damn dude. That blows. But to what Snowolf said, you're likely to catch more bees with honey than vinegar. I know from being on a customer services side, I was always willing to go the extra 1% for the customer if they were nice to me.
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Old 03-11-2012, 12:02 PM   #9 (permalink)
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ya i won't be rude. im very aware that it was probably my fault. im not really expecting them to do anything.
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