Bataleon board wrecked - Snowboarding Forum

Bamfboardman · 12-17-2012, 08:57 PM

So I took my Balateon Jam to a board shop to get the edges stone ground and some gashed filled in the base. In case any of you don't know Balateon board have whats called TBT which make the board if you looked straight down the nose it looks kinda like this \_/ just way mellower obviously that's just a rough outline. basically the edges are curved up. When I came to get the board I found a brand new core shot and deep grooves carved into the board from the tuning shops machine. I didn't make a big deal out of it because at the time I didn't realize how bad the damage was. Now looking at it the grooves in the TBT are quiet deep and since its right where the edge begins to bend it would be hard to fix. I don't believe bataleons warranty covers this and I did not buy the board from this shop. I'm wondering if I should demand for the board shop to pay for the board or if I should collect my losses and try and fix it myself.

ARSENALFAN · 12-17-2012, 08:59 PM

Quote:

Originally Posted by Bamfboardman

So I took my Balateon Jam to a board shop to get the edges stone ground and some gashed filled in the base. In case any of you don't know Balateon board have whats called TBT which make the board if you looked straight down the nose it looks kinda like this \_/ just way mellower obviously that's just a rough outline. basically the edges are curved up. When I came to get the board I found a brand new core shot and deep grooves carved into the board from the tuning shops machine. I didn't make a big deal out of it because at the time I didn't realize how bad the damage was. Now looking at it the grooves in the TBT are quiet deep and since its right where the edge begins to bend it would be hard to fix. I don't believe bataleons warranty covers this and I did not buy the board from this shop. I'm wondering if I should demand for the board shop to pay for the board or if I should collect my losses and try and fix it myself.

I would take it to the shop and calmly have a discussion with the manager. There is something to be said about face to face communication. I hope you fare well.

blunted_nose · 12-17-2012, 09:45 PM

There's a video on Bataleon's site that they stress you to show to the guy handling your board, it needs a special stone grind because its not flat.

Shit hit the fan.

ARSENALFAN · 12-17-2012, 09:55 PM

Sounds like triple base tech is a pain in the ass! I bet you there are lots of ruined bases due to improper grinding technique!

blunted_nose · 12-17-2012, 10:04 PM

Quote:

Originally Posted by ARSENALFAN

Sounds like triple base tech is a pain in the ass! I bet you there are lots of ruined bases due to improper grinding technique!

Just have to understand that Bataleon boards arent flat. Quite simple if your brain is capable of processing that.

Bayoh · 12-17-2012, 10:16 PM

Definitely sounds like whoever it was that handled your board didn't take the TBT into consideration. Head back and talk with the manager to work something out.

If the base is really fucked then who knows, you might get a new board out of it haha.

Supra · 12-17-2012, 10:30 PM

it's quite simple, isn't it? they were supposed to tune up your board but they wrecked it. If it's significant damage I would demand a new board (but in a firm diplomatic way)

BurtonAvenger · 12-17-2012, 11:07 PM

TBT isn't that hard to tune they dun fuckered up time to complain.

snowklinger · 12-18-2012, 01:30 AM

Quote:

Originally Posted by Supra

it's quite simple, isn't it? they were supposed to tune up your board but they wrecked it. If it's significant damage I would demand a new board (but in a firm diplomatic way)

Quote:

Originally Posted by BurtonAvenger

TBT isn't that hard to tune they dun fuckered up time to complain.

And TBT is not some newly arrived tech from outer space either. They can claim ignorance of the tech, but they cannot justify going from ignorance to serious damage. Do not accept them to attempt to repair it. You are already well versed in the knowledge and ability of their tune shop.

Anything short of you getting a new board = your gettin screwed.

A bit of advice: at the slightest bit of negativity from whoever you talk to initially about this, shelve the discussion until you can meet with their superior at a later time. This will allow you to cool down and regroup. You are absolutely the one who got fucked and deserves recompense, getting mad about it is only gonna fuck up the process for you. Stick to the facts you can be firm and polite. * I only give this advice cuz it would be hard for me to be cool but you just have to!!

Psi-Man · 12-18-2012, 07:21 AM

Not sure of the rules of your State, but small claims court may be an option.

12-17-2012, 08:57 PM	#1 (permalink)
Bamfboardman Member Join Date: Dec 2012 Location: Utah Posts: 35	Bataleon board wrecked So I took my Balateon Jam to a board shop to get the edges stone ground and some gashed filled in the base. In case any of you don't know Balateon board have whats called TBT which make the board if you looked straight down the nose it looks kinda like this \_/ just way mellower obviously that's just a rough outline. basically the edges are curved up. When I came to get the board I found a brand new core shot and deep grooves carved into the board from the tuning shops machine. I didn't make a big deal out of it because at the time I didn't realize how bad the damage was. Now looking at it the grooves in the TBT are quiet deep and since its right where the edge begins to bend it would be hard to fix. I don't believe bataleons warranty covers this and I did not buy the board from this shop. I'm wondering if I should demand for the board shop to pay for the board or if I should collect my losses and try and fix it myself.

12-17-2012, 11:07 PM	#8 (permalink)
BurtonAvenger Veteran Member Join Date: Aug 2007 Location: Mountains Posts: 8,051	TBT isn't that hard to tune they dun fuckered up time to complain. __________________ Angry Snowboarder Because someone has to call it how they see it!

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12-17-2012, 09:45 PM	#3 (permalink)
blunted_nose Veteran Member Join Date: Apr 2012 Posts: 862	There's a video on Bataleon's site that they stress you to show to the guy handling your board, it needs a special stone grind because its not flat. Shit hit the fan.

12-17-2012, 09:55 PM	#4 (permalink)
ARSENALFAN -LIFETIME MEMBER- Join Date: Apr 2012 Location: Calgary Posts: 604	Sounds like triple base tech is a pain in the ass! I bet you there are lots of ruined bases due to improper grinding technique!

12-17-2012, 10:16 PM	#6 (permalink)
Bayoh Senior Member Join Date: Dec 2010 Posts: 280	Definitely sounds like whoever it was that handled your board didn't take the TBT into consideration. Head back and talk with the manager to work something out. If the base is really fucked then who knows, you might get a new board out of it haha.

12-17-2012, 10:30 PM	#7 (permalink)
Supra Senior Member Join Date: Jan 2012 Posts: 409	it's quite simple, isn't it? they were supposed to tune up your board but they wrecked it. If it's significant damage I would demand a new board (but in a firm diplomatic way)

12-18-2012, 07:21 AM	#10 (permalink)
Psi-Man Senior Member Join Date: Aug 2009 Location: Rhode Island Posts: 285	Not sure of the rules of your State, but small claims court may be an option.