Hey guys, not snowboard-related, but since I've been a part of these forums for 3 years I've received lots of helpful advice. This probably belongs elsewhere but I figure there'd be more visibility here.
A friend recently bought a a pair of skis (
) from Backcountry and it came as scheduled. He unwrapped it and we inspected it, giving it the once-over. I noticed that as I followed the edge around one of them, I came to a point near the tip where there was about a 1/8 inch gap (maybe even a little less). Picture someone wrapping the edge around the ski and coming up just a bit short. It was present on the other but not as pronounced.
Since it's at the tip I don't think it matters much but the worst thing that can happen is if something like a rock or tree snags it and rips the sidewall out. We hopped online and spoke with a rep. He told us it's actually pretty normal and shouldn't be anything to worry about. He said if it really bothers my friend that much, they'd be happy to replace it and also mentioned that if anything, they do have a lifetime return policy backing it.
My friend figures that if they're confident enough that they're basically saying, "even if anything should happen, you can always just return it to us", it's probably nothing to worry about, but still, he'd rather not have to take advantage of a generous policy and head off a potentially unpleasant situation if possible.
So the questions:
1. Is this something to worry about?
2. If it does bother him but he doesn't want to go through the hassle of returning it, is there something we can do to close/seal the gap? Either through a shop or a DIY method.